Josh Moore
Chetopa,KS
Summary
Dynamic automotive professional with extensive experience as Owner/Operator at Moores Auto Repair and Toyota Master Tech at Quality Toyota. Proven expertise in advanced diagnostics and operations management, enhancing service efficiency and customer satisfaction. Strong problem-solving skills and a commitment to quality have driven significant business growth and improved team performance.
Overview
23
23
years of professional experience
Work History
Owner/Operator
Moores Auto Repair
Chetopa, KS
08.2012 - 09.2025
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Coordinated customer appointments and provided estimates for repair services.
- Implemented inventory control measures to maintain optimal stock levels of parts and supplies.
- Developed strategic marketing initiatives to attract new customers and retain existing clients.
- Trained and supervised staff on automotive repair techniques and customer service best practices.
- Conducted quality inspections on repairs to ensure adherence to industry standards and safety regulations.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Toyota Master Tech
Quality Toyota
Independence, KS
06.2002 - 03.2012
- Diagnosed and repaired complex automotive systems using advanced diagnostic tools efficiently.
- Oversaw quality control processes to ensure vehicle performance met manufacturer standards.
- Trained junior technicians on repair techniques and safety protocols, elevating overall skill levels.
- Implemented process improvements that reduced service time while upholding high-quality standards.
- Collaborated with service advisors to create comprehensive repair estimates for customers.
- Led troubleshooting efforts for challenging repair issues, enhancing team operational efficiency.
- Conducted thorough diagnostics to improve vehicle performance by identifying root causes of issues.
- Built strong customer relationships, promptly addressing concerns to support business growth.
Education
Automotive
Pittsburg State University
Pittsburg, KS05.2002
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Strong work ethic
- Attention to detail
- Problem-solving
- Engine repair
- Hand and power tools
- Time management
- Preventive Maintenance
- Parts replacement
- Fluid exchanges
- System repairs
- Fuel systems
- Preventive maintenance services
- Installing equipment
- Electrical failure repairs
- Replacing filters
- Engine rebuilds
- Heating and air conditioning
- Vehicle inspections
- Drivetrain repair
- Automotive electronics
- Drivetrain and axle installation
- Customer relations
- Electrical experience
- Advanced diagnostics
Timeline
Owner/Operator
Moores Auto Repair
08.2012 - 09.2025
Toyota Master Tech
Quality Toyota
06.2002 - 03.2012
Automotive
Pittsburg State University