Summary
Overview
Work History
Education
Skills
Timeline
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Josh Morris

Firestone,CO

Summary

Dynamic professional with a strong background in customer service and safety, honed as a Front Desk Associate at Gold Gym. Proven ability to resolve issues and enhance guest experiences, complemented by military discipline and First Aid proficiency. Committed to teamwork and maintaining a positive environment in high-pressure situations.

Overview

6
6
years of professional experience

Work History

Front Desk Associate

Gold Gym
10.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved guest issues effectively, ensuring a positive customer experience.
  • Answered customer telephone calls promptly and appropriately handled needs.

Enlisted Soldier

U.S. Army Active Duty
08.2020 - 03.2024
  • Operated and maintained armored vehicles.
  • Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
  • Maintained required level of proficiency in use of firearms.
  • Conducted thorough risk assessments for various missions, implementing safety measures that minimized potential hazards to personnel and equipment.

Security Guard

Salud Family Health Centers
09.2019 - 02.2020
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Completed full building and grounds patrols to spot and investigate concerns.

Life Guard

Fort Lupton Recreation Center
10.2018 - 05.2019
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

No Degree - Homeland Security And Disaster Managment

Grand Canyon University
Phoenix, AZ
01-2028

High School Diploma -

Fort Lupton High School
05.2018

Skills

  • Military Discipline

  • Physical Fitness

  • First Aid and CPR Certified

  • Positive Attitude

  • Teamwork and Loyalty

Timeline

Front Desk Associate

Gold Gym
10.2024 - Current

Enlisted Soldier

U.S. Army Active Duty
08.2020 - 03.2024

Security Guard

Salud Family Health Centers
09.2019 - 02.2020

Life Guard

Fort Lupton Recreation Center
10.2018 - 05.2019

No Degree - Homeland Security And Disaster Managment

Grand Canyon University

High School Diploma -

Fort Lupton High School

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