Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Josh Oliver

Sugar Hill,GA

Summary

Resourceful and disciplined professional with a background in customer service, logistics, and military leadership. Proven ability to resolve issues under pressure, support team development, and maintain operational excellence. Strong interpersonal and communication skills, with a focus on reliability, initiative, and integrity.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Publix Super Markets
Sugar Hill, GA
02.2019 - Current
  • Managed high-volume transactions with precision and professionalism.
  • Enforced store policies, ensuring compliance in daily operations.
  • Spearheaded promotional campaigns and fundraising initiatives to drive engagement.
  • Maintained cash office balances while identifying potential fraud risks.
  • Delivered exceptional service, enhancing customer satisfaction and loyalty.

Warehouse Receiving Associate

Publix
03.2009 - 08.2011
  • Verified incoming shipments and ensured accurate input into inventory system.
  • Coordinated with shippers to track deliveries and implement necessary adjustments.
  • Maintained organized stock rotation to enhance inventory accuracy.
  • Managed administrative tasks, including documentation and filing processes.

Sergeant, Combat Engineer (E-5)

United States Marine Corps
08.1997 - 08.2001
  • Led and trained teams in field engineering and tactical operations, enhancing readiness and effectiveness.
  • Completed leadership programs, including Corporal's Course and Non-Resident Sergeant's Program.
  • Received Meritorious Mast for exceptional performance during deployment.
  • Achieved designation as Rifle Expert, showcasing precision and discipline in marksmanship.

Education

Bachelor of Arts - International Affairs, Minor in Geography

Athens, Georgia
Athens, Georgia
08.2008

Skills

  • Microsoft Office proficiency
  • Logistics and inventory management
  • Customer experience enhancement
  • Written and verbal communication
  • Microsoft Office proficiency
  • Logistics and inventory management
  • Customer experience enhancement
  • Written and verbal communication

Certification

  • - Corporal's Leadership Course (USMC)
  • - Sergeant's Non-Resident Program (USMC)
  • - Meritorious Mast Recognition
  • - Rifle Expert Designation

Timeline

Customer Service Associate

Publix Super Markets
02.2019 - Current

Warehouse Receiving Associate

Publix
03.2009 - 08.2011

Sergeant, Combat Engineer (E-5)

United States Marine Corps
08.1997 - 08.2001

Bachelor of Arts - International Affairs, Minor in Geography

Athens, Georgia

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