Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Josh Owens

Amarillo

Summary

Dynamic Route Service Manager at UniFirst with a proven track record in customer retention and operational efficiency. Expert in training coordination and safety program compliance, achieving top 10 regional performance. Skilled in fleet oversight and relationship management, ensuring exceptional service delivery and continuous team development.

Overview

23
23
years of professional experience

Work History

Route Service Manager

UniFirst
Amarillo
10.2002 - Current
  • Direct Manager of several routes.
  • Ensured my team was each properly trained and certified in all approved safety programs.
  • Achieving top performance in customer retention and route growth.
  • Top 10 manager in our region.
  • Facilitated multiple reroutes as different industries changed the areas' need for service.
  • Visit the top 200 customers every year.
  • Ongoing training of my team. Saturdays and afternoons.
  • Coordinated vehicle maintenance through the CMMS work order system.
  • Maintained and tracked customer inquiries to ensure requests were completed promptly.
  • Utilized Roadnet Transportation to provide the most fuel and time efficiency for routes.

Education

GED -

R.L Turner Highschool
Farmers Branch, TX

Skills

  • Safety program compliance
  • Customer retention
  • Relationship management
  • Training coordination
  • Fleet oversight
  • Operational efficiency
  • Interdepartmental collaboration
  • ISO 9001 standards

Affiliations

  • Local Church: Executive Committee Member, Men's group leader, young adult group leader and children's ministry leader.

Timeline

Route Service Manager

UniFirst
10.2002 - Current

GED -

R.L Turner Highschool

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