Josh Parham
McEwen,TN
Summary
Energetic Field Service Engineer with 8 year background performing XR/XV repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services.
Overview
17
17
years of professional experience
Work History
Field Service Engineer III
GE Healthcare
04.2016 - Current
- Perform installation and service of all GE XR and Vascular products.
- XR team leader on the Nashville team.
- Highly focused on customer satisfaction.
- 8 years of service with GEHC.
Biomedical Equipment Technician II
Fresenius Medical Care NA
04.2009 - 04.2016
- Reduced downtime by promptly responding to service calls and efficiently resolving technical issues in the field.
- Expedited resolution of technical challenges with keen attention to detail during diagnostics and root cause analysis processes.
- Ensured regulatory compliance by diligently updating documentation according to industry standards and protocols.
- Performed preventive maintenance for medical equipment.
- Diagnosed cause of problems and completed repairs.
Biomedical Equipment Technician
Lifeline Biomedical Inc.
04.2007 - 04.2009
- Demonstrated correct operation, care and calibration to on-site medical personnel.
- Collaborated with interdisciplinary teams for seamless integration of new technology into healthcare facilities.
- Documented service and repair procedures accurately and completely and submitted monthly reports to manager.
- Provided validation, inspection, repairs and maintenance on clinical biomedical equipment.
Education
Associate of Science - Electrical, Electronics And Communications Engineering
ITT Technical Institute - Indianapolis
Nashville, TN03.2007
Skills
- Coordinating projects
- Equipment Installation
- Technical acumen
- On-Site Support
- Technical Support
- Mechanical Troubleshooting
Timeline
Field Service Engineer III
GE Healthcare
04.2016 - Current
Biomedical Equipment Technician II
Fresenius Medical Care NA
04.2009 - 04.2016
Biomedical Equipment Technician
Lifeline Biomedical Inc.
04.2007 - 04.2009
Associate of Science - Electrical, Electronics And Communications Engineering
ITT Technical Institute - Indianapolis