Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Robert Moffatt

Network Engineering
San Jose,CA

Summary

Energetic Field Service Engineer with 6-year background performing network repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services. I'm also a Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Experienced working at multiple Start-Ups in the Silicon Valley and have the abilities to multitask and wear many hats within a company.

Overview

7
7
years of professional experience
9
9
years of post-secondary education
2
2
Certificates
1
1
Language

Work History

Field Service Engineer "Network Engineer"

Sail Internet
Santa Clara, CA
01.2021 - Current
  • Lead Network Designer
  • Construction Project Manager
  • Cisco Network Engineer
  • Fixed Wireless RF Engineer.
  • Site Acquisition
  • Recommended design changes, upgrades and replacements to improve systems performance.
  • Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.
  • Computer Programming
  • CCNA
  • System Monitoring
  • Sales - Customer interfacing to help close deals.
  • Work with fiber providers to order and install new sites.
  • Increased network expansion by 35% in one year.

Field Engineer

Etheric Networks
San Mateo, CA
10.2020 - 01.2021
  • Fixed Wireless RF Engineer
  • Wireless/Cellular Tower
  • Project Manager
  • Fiber splicer.
  • Applied expertise in comprehensive root cause failure analysis
  • Increased network expansion by 20% in one year.

Senior Network Site Reliability Engineer

Common Networks
San Leandro, CA
01.2018 - 01.2020
  • Lead Network Designer
  • Construction Project Manager
  • Cisco Network Engineer
  • Fixed Wireless RF Engineer
  • Fixing Support Escalation Issues
  • Optimizing On-Call Rotations and Processes
  • Conducting Post-Incident Reviews
  • Linux
  • Increased network expansion by 25% in 2 year.

Construction Project Manager

Giuliani Construction and Restoration
San Jose, CA
08.2015 - 08.2018
  • Construction Project Management
  • 24/7 Emergency Services, Water Extraction & Drying, Mold Remediation, Fire Restitution, Contents Cleaning & Storage, Reconstruction, General Contracting, and Bio/Crime Scene Clean Up.
  • Construction
  • Demolition
  • Commercial
  • Residential
  • Multiple Dwelling Units
  • Increased team efficiency by 10% in one year.

Education

Bachelor of Science - Computer Science and Networking

San Jose State University
San Jose, CA
01.2020 - Current

Associate of Science - Computer Science and Networking

West Valley College
Saratoga, CA
07.2016 - 05.2020

Associate of Arts - Sociology, on Human Behavior

West Valley College
Saratoga, CA
07.2013 - 04.2016

Skills

    Customer service management

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Additional Information

  • AWARDS , Common Good Award for high quality work in the field. Broke new company records for installs in a months. Common peer Bonus for outstanding customer service in the field for saving multiple sites from uninstalling.

Certification

PMP - Project Management Professional

Timeline

PMP - Project Management Professional

08-2022

CCNA

08-2022

Field Service Engineer "Network Engineer"

Sail Internet
01.2021 - Current

Field Engineer

Etheric Networks
10.2020 - 01.2021

Bachelor of Science - Computer Science and Networking

San Jose State University
01.2020 - Current

Senior Network Site Reliability Engineer

Common Networks
01.2018 - 01.2020

Associate of Science - Computer Science and Networking

West Valley College
07.2016 - 05.2020

Construction Project Manager

Giuliani Construction and Restoration
08.2015 - 08.2018

Associate of Arts - Sociology, on Human Behavior

West Valley College
07.2013 - 04.2016
Robert MoffattNetwork Engineering