Energetic Field Service Engineer with 6-year background performing network repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services. I'm also a Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Experienced working at multiple Start-Ups in the Silicon Valley and have the abilities to multitask and wear many hats within a company.
Customer service management
PMP - Project Management Professional
PMP - Project Management Professional
CCNA