Results-driven professional with expertise in customer relations and small business operations. Proven ability to develop operational strategies that enhance service efficiency and foster client relationships. willing and able to learn
Overview
2027
2027
years of professional experience
Work History
Owner/Operator Gutter Guys
Josh Taggart
Dowagiac, MI
04.2018 - Current
Developed operational strategies to enhance customer satisfaction and service efficiency.
Managed daily business operations, ensuring smooth workflow and resource allocation.
Implemented inventory management systems to optimize stock levels and reduce waste.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Interacted well with customers to build connections and nurture relationships.
Owner/Operator Taggarts Property Management
Josh Taggart
Dowagiac, MI
03.2013 - Current
Managed daily operations to ensure efficient workflow and high-quality service delivery.
Developed and implemented strategies to enhance customer engagement and satisfaction.
Oversaw inventory management, maintaining optimal stock levels and reducing waste.
Basic yard maintenance mowing, power washing, painting, small construction.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Dropped and hooked trailers and changed configuration of equipment.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Fastened chains, straps, covers, and binders to secure load during transit.
snow plowing / removal
commercial property management
home rental management
General Production Laborer/ Forklift
Creative Foam
Dowagiac, MI
11.2017 - 02.2018
Operated production machinery to ensure efficient workflow and output quality.
Maintained inventory levels by organizing materials and reporting shortages promptly.
Collaborated with team members to optimize assembly line processes and enhance productivity.
Conducted quality control inspections to identify defects and ensure compliance with standards.
maintained forklift certification
Wimberley Automotive
Dana
Dowagiac, MI
11.2014 - 04.2015
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
lube tech/ tire/ break service
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Forklift Operator
K&M Machine Fabrication Inc.
Cassopolis, MI
06.2012 - 11.2013
Operated forklifts safely to transport materials within warehouse environments.
Conducted routine inspections and maintenance on forklift equipment to ensure optimal performance.
Collaborated with team members to optimize loading and unloading processes, enhancing workflow efficiency.
Trained new employees on safe forklift operation and adherence to safety protocols.
heavy crane operation
media blasting
light welding
machine shop part preparation
painting
shipping/ receiving
General Production Laborer
Q&P
Elkhart, IN
2011 - 2012
Operated machinery to assemble products efficiently and meet production quotas.
Maintained cleanliness and organization of work area to ensure safety standards.
Assisted in quality control inspections to identify product defects and improve reliability.
Collaborated with team members to streamline production processes and enhance workflow efficiency.