Tonya Wright
Sequim,WA
Summary
Dynamic leader with expertise in fostering collaboration and promoting an engaged, empowering work culture. Proven ability to build and maintain strong relationships with diverse stakeholders in fast-paced environments. Committed to driving team success through effective communication and strategic partnerships. Passionate about creating inclusive spaces that inspire innovation and productivity.
Overview
28
28
years of professional experience
Work History
Manager
Hardy's Market
09.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Owner/Operator
Morningstar Skin Care & Waxing
06.2010 - Current
- Developed extensive clientele list through word of mouth referrals
- Demonstrated expertise in:
- O Skin care: Rosacea, acne, aging and sun damage.
- O Body treatments: exfoliation, rejuvenations
- O Waxing; Removing unwanted hair from face, brows, legs, bikini area, underarms, back, etc.
- O Salt Scrubs
- O Hot Stone treatments
- O Paraffin procedures for hands and feet
- Also certified in sugaring for sensitive skin
- Proficient in:
- O Micro-dermabrasion, Dermafile
- O LED skin light therapy
- O Chemical Peels
- O Extractions
- O Brow and lash tinting
- O Eyelash extension
- O Profession makeup
Sanctuary Day Spa and Wellness
05.2008 - 06.2010
- Customer service duties including phone triage, scheduled clients for treatments
- Ensured room preparation including sterilization, laundry, sanitation, supply readiness
- Banking, ensuring proper balances, cash drawer accuracy
- In charge of opening and closing procedures
- Oversaw four employees
- O Scheduling of shifts and hours
- O Room prep
- O Mentored them for services and procedures
Server & Assistant Supervisor
Gwennie's Restaurant
01.2006 - 01.2008
- Employed at the restaurant while going to esthetician school
- Opening restaurant duties
- O Service area prep
- O Cashier prep
- In charge of hiring, training, and firing employees
- Server – assisting customers/patrons.
- O Often had great reviews from patrons and fellow staff
- O Received many compliments and repeat customers requesting my services
New Store Opening
Walmart
01.2004 - 01.2006
- Instrumental in helping new business open in Sequim for the first time. This was the first “big box” business in the area.
- Electronics Department
- O Cashiering
- O Training others in electronics
- O Stocking
- Tire Lube & Express
- O Cashiering
- O Ordering merchandise
- O Checking cars into the service department
- O Changing oil in cars/trucks
- O Valve cleaning
- O Changing tires
- O Training employees
OLYCAP – Olympic Community Action Center
01.1998 - 01.2004
- Assisted aging adults, enabling them to stay in their homes
- O Cooking
- O Cleaning
- O Laundry
- O Personal Care
- O Appointments transportation
- O Medication distribution, ensuring accuracy and timeliness
- O Morale – developed loving relationships
Education
High School Diploma -
Port Angeles High School
Port Angeles, WA06-1984
Skills
- Basic Aesthetics
- Medical Esthetician
- Microdermabrasion
- Derma File Facials
- Certified in Sugar Waxing
- Certified in Brow and Lash Tinting
- LED Light Therapy
- Whole body exfoliation
- Eyelash extensions
- Professional Make-up
- Dr Murad Professional Skin Care Line
- Hydro Peptide
- Image Skin Care Line
- Marketing
- Vendor management
- Networking strategies
- Conflict resolution
- Sales techniques
- Complex Problem-solving
- Workforce management
- Project management
- Relationship building
- Cross-functional teamwork
- Shift scheduling
- Work prioritization
- Decision-making
- Coaching and mentoring
- Staff management
- Financial records oversight
- Inventory management
Section name
Tonya Wright [Cert/Lic No. 80458 State of Washington Sole Proprietorship - ID 602892470]
Timeline
Manager
Hardy's Market
09.2021 - Current
Owner/Operator
Morningstar Skin Care & Waxing
06.2010 - Current
Sanctuary Day Spa and Wellness
05.2008 - 06.2010
Server & Assistant Supervisor
Gwennie's Restaurant
01.2006 - 01.2008
New Store Opening
Walmart
01.2004 - 01.2006
OLYCAP – Olympic Community Action Center
01.1998 - 01.2004
High School Diploma -
Port Angeles High School
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