Joshea Taylor
Dallas
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Bath And Body Works
10.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Customer Service Representative
Pearl Interactive
09.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Financial Service Representative
Fidelity Investments
11.2021 - 09.2023
- Opened accounts for new and existing customers and assisted customers in completing application forms.
- Administered account transactions with customers and assisted in generating sales opportunities.
- Maintained financial health of organization.
- Maintained knowledge of new investment products and assisted in developing sales strategies.
Education
Bachelor of Science - Media Communications
Full Sail University
Winter Park, FL06.2023
Skills
- Process improvement
- Adaptability
- Self motivation
- Critical thinking skills
- Emotional Intelligence
- Excellent communication skills
- Strong interpersonal skills
- Interpersonal and Written Communication
- Customer Service
- Quality Control
- De-Escalation Techniques
Education Certifications
- Bachelor of Arts and Science, High School Diploma, Media Communications, 01/2021, 06/2023
- Allen Village School, 08/2012, 05/2016
Timeline
Retail Sales Associate
Bath And Body Works
10.2023 - Current
Customer Service Representative
Pearl Interactive
09.2023 - Current
Financial Service Representative
Fidelity Investments
11.2021 - 09.2023
Bachelor of Science - Media Communications
Full Sail University
Similar Profiles
Bryn LuchtBryn Lucht
Sales Associate at Bath and Body Works, IncSales Associate at Bath and Body Works, Inc
Rachael ClouseRachael Clouse
Store Manager at Bath and Body WorksStore Manager at Bath and Body Works
Rebecca ChathamRebecca Chatham
Associate at Bath and Body WorksAssociate at Bath and Body Works
Zane SlateZane Slate
Part Time Associate at Bath and Body Works, Limited BrandsPart Time Associate at Bath and Body Works, Limited Brands
Mayreli BarriosMayreli Barrios
Department Manager at NordstromDepartment Manager at Nordstrom