Joshua Allen
Manitou Springs,CO
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Quality Lead Technician
FilterPro USA
06.2023 - 07.2024
- Served as a subject matter expert on quality-related matters, providing guidance and support across the organization.
- Developed 4 skilled quality technicians through effective coaching, mentoring, teaching, and training.
- Fostered a culture of excellence in the workplace through leading by example and promoting quality management.
Lead Technician
Airtek of Tuscaloosa
09.2021 - 05.2023
- Managed 50+ commercial and industrial accounts for hospitals, food services, and production factories .
- Responsible for warehousing, inventory, ordering, shipping and receiving, install.
- Established strong relationships with clients by providing high-quality service and addressing concerns promptly.
- Improved customer satisfaction rates by providing timely and effective technical support.
Senior Lead Technician
Bonded Filter
03.2019 - 09.2021
- Interim Regional Service Manager for South Alabama.
- Led a team of 15 technicians to successfully complete projects within deadline, ensuring high-quality results.
- Responsible for training, scheduling, warehousing, fleet management, shipping and receiving, health and safety, install.
Lead Technician
PureAir LLC
07.2017 - 03.2019
- Managed 100+ commercial and industrial accounts including schools, hospitals, country clubs, production factories.
- Managed warehousing, inventory, ordering, shipping and receiving, site surveying, install.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
Lead Service Technician
Filter Service Company LLC
10.2012 - 07.2017
- Managed 100+ industrial and commercial accounts including military bases, schools, hospitals, manufacturing plants.
- Responsible for warehousing, inventory, shipping and receiving, deliveries, site surveying, and install.
- Trained 9 junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement.
Education
Bachelor of Arts - Intercultural Studies
University of Mobile
Mobile, AL2012
Skills
- Technical problem solving
- Project Management
- Process Improvement
- Creative and Innovative
- Customer-Oriented
- Performance Evaluation and Optimization
- Customer Relationship Management
- Teamwork and Collaboration
Awards
- Speed Champion, Top performer companywide.
2023- September, November
- President’s Club, Top 5 producer companywide.
2023- September, October, November
2024- February
Timeline
Quality Lead Technician
FilterPro USA
06.2023 - 07.2024
Lead Technician
Airtek of Tuscaloosa
09.2021 - 05.2023
Senior Lead Technician
Bonded Filter
03.2019 - 09.2021
Lead Technician
PureAir LLC
07.2017 - 03.2019
Lead Service Technician
Filter Service Company LLC
10.2012 - 07.2017
Bachelor of Arts - Intercultural Studies
University of Mobile
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