Joshua Anderson
Murfreesboro,TN
Summary
Healthcare operations manager with 7+ years of experience leading a medical records management team, overseeing payroll, AP/AR, and HR tasks. Successfully managed medical records for 3000+ patients, resulting in a 25% increase in timely billed claims. Proven track record of driving process improvement and operational efficiency.
Overview
11
11
years of professional experience
Work History
Business Office Manager
Amedisys Home Health
Murfreesboro , TN
2023.11 - Current
- Processed invoices, purchase orders and other related paperwork required for business operations.
- Coordinated payroll processing, including verification of hours, calculation of earnings, and distribution of paychecks.
- Managed and oversaw office and medical supply inventory to ensure ongoing office and clinical operations.
- Processed and managed accounts payable, driving accuracy and on-time payment of vendor invoices.
- Managed human resources tasks including new hire orientation, benefit administration, and employee record maintenance.
- Maintained efficient oversight of medical claims billing, consistently achieving and surpassing company-established goals for past due claims.
Orders Manager
Adoration Health
Murfreesboro , TN
2019.11 - 2023.10
- Served as Site Administrator, overseeing orders management platform and effectively managing 150+ users company-wide.
- Initiated the development and supervision of a team of document coordinators resulting in improved effectiveness in document management and tracking.
- Managed patient document processing to ensure compliance with CMS guidelines and maximize accuracy and efficiency.
- Instrumental in reducing overall claim denials due to untimely filing for physician offices by 45%, through successful implementation of an electronic signature platform.
Office Manager
Adoration Health
Murfreesboro , TN
2018.10 - 2019.11
- Enhanced efficiency and reduced staffing needs for physician order management by implementing an orders management system that minimized turnaround time on signed orders.
- Collaborated with the Compliance department to digitize paper forms and establish a comprehensive database of company-specific historic documents.
- Led the implementation of an eFax solution, streamlining operations and minimizing paper consumption.
- Initiated monthly claims meetings to improve communication on areas of enhancement and optimize billing efficiency.
Office Assistant
Adoration Health
Murfreesboro , TN
2017.06 - 2018.10
- Effectively oversaw the management of over 200+ electronic assets throughout the entire company, ensuring zero device losses by implementing a digital database using Microsoft Access.
- Successfully facilitated the establishment and organization of more than 15 locations across the state of TN.
- Streamlined record-keeping processes by scanning and integrating paperwork with patient electronic medical records.
- Assisted in the development and implementation of office policies and procedures.
Certified Nurse Aide
The Palace Care & Rehab
Red Boiling Springs , TN
2013.05 - 2017.06
- Regularly praised for outstanding bedside manner and effective communication with patients.
- Assisted in various medical procedures, including wound care, catheter insertion, and trach care.
- Monitored patient health conditions, reporting changes to nursing staff.
- Assisted patients with daily activities such as bathing, dressing, grooming and toileting.
Education
High School Diploma -
Monroe County High School
Tompkinsville, KY05.2013
Bachelor of Science - Currently Enrolled
Arizona State University
Tempe, AZSkills
- Physician Collaboration
- Proficient in multiple EMRs
- Records Management
- Human Resources Management
- Payroll Management
- Human Resources
- Employee Onboarding
- Accounts Payable
- Medical billing and collections
Timeline
Business Office Manager
Amedisys Home Health
2023.11 - Current
Orders Manager
Adoration Health
2019.11 - 2023.10
Office Manager
Adoration Health
2018.10 - 2019.11
Office Assistant
Adoration Health
2017.06 - 2018.10
Certified Nurse Aide
The Palace Care & Rehab
2013.05 - 2017.06
High School Diploma -
Monroe County High School
Bachelor of Science - Currently Enrolled
Arizona State University
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