Joshua Ayers
ONEIDA,Tennessee
Summary
Dynamic leader with extensive experience in small business operations and project management, notably at TN Hometown, LLC. Excelled in enhancing customer relations and operational efficiency, achieving significant cost savings and customer satisfaction. Skilled in relationship building and job organization, adept at steering teams towards surpassing goals with outstanding workmanship and safety standards.
Overview
12
12
years of professional experience
Work History
Owner/Operations Manager
TN Hometown, LLC
01.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Maintained strong relationships with subcontractors that led to successful collaborations on various projects.
- Enhanced overall roofing quality by implementing strict safety guidelines and procedures.
- Managed teams of up to 20 roofers, ensuring high-quality workmanship and adherence to safety standards.
- Achieved cost savings by negotiating contracts with multiple vendors for materials sourcing without compromising product quality.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Streamlined the repair process for damaged roofs, addressing issues quickly to prevent further damage.
Project Manager
NexGen Roofing Systems, LLC
06.2021 - 01.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Assisted in the repair of damaged roofs, improving the overall durability and longevity of the structures.
- Ensured quality workmanship on every project through careful supervision and adherence to safety protocols.
- Enhanced client satisfaction by providing excellent customer service during consultations and progress updates.
- Collaborated with experienced roofers to learn advanced techniques in shingle and metal roofing installation.
Owner/Chairman of the Board
AyerWaves Entertainment
12.2012 - 03.2020
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed crisis situations professionally on-air, addressing technical difficulties or controversial subjects calmly and effectively.
- Developed strong relationships with local businesses, securing advertising partnerships that increased revenue for the station.
- Delivered memorable experiences to attendees through exceptional attention to detail in planning and execution stages.
- Streamlined event logistics for improved efficiency by coordinating with vendors, sponsors, and internal departments.
- Ensured smooth festival operations through diligent oversight of site setup, teardown, and overall event management.
- Reduced expenses by negotiating favorable contracts with suppliers, vendors, and service providers.
- Monitored overall festival progress closely while addressing any issues promptly to ensure minimal disruptions.
Education
Certificate - General Contracting
Chattanooga State Community College
Chattanooga, TN01-2023
Certificate - Audio Engineering
D.H.I.
Franklin, TN06-2012
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project Management
- Job Organization
- Operational Supervisor
Timeline
Owner/Operations Manager
TN Hometown, LLC
01.2023 - Current
Project Manager
NexGen Roofing Systems, LLC
06.2021 - 01.2023
Owner/Chairman of the Board
AyerWaves Entertainment
12.2012 - 03.2020
Certificate - General Contracting
Chattanooga State Community College
Certificate - Audio Engineering
D.H.I.
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