Joshua Ayers
Columbus
Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. My objective is to display strong work ethics, learning capabilities and establish a loyal relationship with a respectable company.
Overview
8
8
years of professional experience
Work History
Online Grocery Pickup
Walmart Supercenter
11.2022 - Current
- Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
Contact Tracer
The Ohio State University
02.2021 - 06.2021
- Conduct COVID-19 contact investigations and tracing for the faculty, staff and students at the Ohio State University Columbus and Regional campuses. Manage contact investigations for the university, reach out to faculty, staff and students who have been newly diagnosed positive to ask a series of scripted questions and then perform contact tracings on all those who may have been exposed to COVID-19.
Patient Access Representative
Nationwide Children’s Hospital
03.2018 - 01.2020
- Responsible for greeting and registering patients, answering telephone calls, scheduling appointments and pulling and filing medical charts when indicated. Demonstrates competence defined in Ambulatory Registration Specialist responsibilities in providing age-appropriate care and service to patients from the age of birth to 21 years, and selected adults.
Education
High School Diploma -
South High School
Columbus, OHSkills
- Customer Service, Data Entry, Registration, Scheduling, Filing, Microsoft Outlook, Organizational Skills , Communication Skills
Timeline
Online Grocery Pickup
Walmart Supercenter
11.2022 - Current
Contact Tracer
The Ohio State University
02.2021 - 06.2021
Patient Access Representative
Nationwide Children’s Hospital
03.2018 - 01.2020
High School Diploma -
South High School
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