Joshua Baker
Horseheads,NY
Summary
Experienced and versatile Deputy Director of Emergency Services with a proven track record in emergency management and public relations. Effective leader with the ability to navigate high-pressure situations and handle crises with composure and efficiency. Dedicated to providing assistance, approachable, and adaptable to ensure the needs of individuals and organizations are met. Demonstrates expertise in management, PSAP and 911 Coordinator, Fire Coordinator, and EMS Coordinator responsibilities. Brings a comprehensive understanding of producing a cohesive team working relationship, working cohesively with government and elected officials, and budget request, implementation, and presentation for impactful results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Deputy Director of Emergency Services
Schuyler County Emergency Management Office
05.2024 - Current
- PSAP/911 Coordinator
- Deputy Fire Coordinator
- EMS Coordinator
- Grant Writing
- Budget Preparations
- Policy and Procedure Creation/Update
Per Diem Career Firefighter
West Elmira Fire Department
06.2017 - Current
Interior Firefighter/Engineer - Department responds to 400 incidents per year
- Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
Communications Operator
Chemung County E911
03.2016 - 09.2024
911 Communications Operator
- Developed strong relationships with local law enforcement agencies, facilitating seamless collaboration during joint operations.
- Assisted in the development of new training materials, resulting in improved operator performance.
- Successfully managed high-stress situations with composure, effectively coordinating multi-agency responses when needed.
- Collaborated with team members to develop improved call handling procedures, increasing overall efficiency.
- Supported public safety operations during major events by coordinating resources and relaying vital information.
Education
Associate of Applied Science - Emergency Management
05-2026
- Professional Development: National Emergency Management Basic Academy - Decemeber 2024
High School Diploma -
06-2007
Skills
- Strategic planning
- Program management
- Stakeholder engagement
- Staff coordination
- Report generation
- Program implementation
- Budget development
- Organizational development
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved PSAP/911 Coordination by introducing Rapid SOS software for multi-jurisdictional call processing and location assistance.
Certification
- Emergency Medical Technician- Basic NYS Department of Health 2011 June
- Spillman Application Administrators Certification Motorola Solutions 2024 August
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Horseheads Babe Ruth - Board Member
- Horseheads Girls Softball Association - 10U Commissioner/Board Member
- Elmira College Booster Club - Board Member
- Elk's Membership - Member
- Moose Membership - Member
Timeline
Deputy Director of Emergency Services - Schuyler County Emergency Management Office
05.2024 - Current
Per Diem Career Firefighter - West Elmira Fire Department
06.2017 - Current
Communications Operator - Chemung County E911
03.2016 - 09.2024
- Emergency Medical Technician- Basic NYS Department of Health 2011 June
- Spillman Application Administrators Certification Motorola Solutions 2024 August
- CPR/AED Certification
- Basic Life Support Certification (BLS)
SUNY Broome Community College - Associate of Applied Science, Emergency Management
Horseheads High School - High School Diploma,
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