LaVaugn Reeves
Buffalo,NY
Summary
Results-oriented Senior Nursing and Clinical Operations Leader with extensive experience in Emergency Services, Psychiatric Emergency, and Interventional Cardiology in high-acuity hospital settings. Board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC) with dual licensure in Nursing and Social Work, leveraging a biopsychosocial approach to drive policy development and quality improvement. Proven track record in achieving ACHC accreditation readiness, enhancing clinical governance, and leading multidisciplinary teams through regulatory compliance and organizational transformations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director of Emergency, Psychiatric Emergency, Interventional Cardiology, and Stroke Services
Niagara Falls Memorial Medical Center
09.2024 - Current
- Enhanced operational oversight for Emergency Services and Stroke Program in high-acuity settings.
- Streamlined ACHC accreditation readiness and compliance with NYSDOH regulatory requirements.
- Reinforced Psychiatric Emergency operations, improving observation practices and staff accountability.
- Aligned ED and Psych ED policies with NYS regulations and accreditation standards.
- Implemented standardized audits, strengthening compliance in restraints and psychiatric evaluations.
- Collaborated with leadership to optimize patient flow and mitigate system-level risks.
Registered Nurse / Charge Nurse / Travel RN
Catholic Health System of Buffalo; Buffalo General Medical Center; UPMC Altoona; Dallas Methodist Medical Center; HCA Houston Healthcare; Mount Sinai South Nassau
01.2019 - 01.2024
Program Specialist / Supervisor, Restricted Recipient Program
Centene Corporation
01.2016 - 01.2018
- Oversaw a New York State Department of Health–regulated utilization management program serving high-risk members.
- Analyzed utilization data and prepared committee-level reports supporting service restriction determinations.
- Provided complex care management for members with medical, psychiatric, and substance use disorders.
- Ensured compliance with NYS DOH guidelines, managed care requirements, and documentation standards.
Director of Social Work / Corporate Social Work Leadership
Brooklyn Center for Rehabilitation and Healthcare; Waterfront Center for Rehabilitation and Healthcare; Centers Health Care
01.2013 - 01.2016
- Directed day-to-day operations of Social Work departments across multiple skilled nursing facilities, supervising staff and ensuring compliance with federal, state, and local regulations.
- Conducted regulatory audits and chart reviews, identifying deficiencies and leading corrective actions to improve compliance outcomes.
- Prepared and presented quality assurance reports to facility and corporate leadership.
- Coordinated complex discharge planning and transitions of care for medically and psychiatrically complex populations.
- Served as liaison between corporate leadership, facility administration, interdisciplinary teams, patients, and families.
Education
Master of Science in Nursing - Psychiatric Mental Health Nurse Practitioner
University of Rochester
01.2025
Bachelor of Science in Nursing - undefined
Daemen University
01.2021
Master of Social Work - undefined
Yeshiva University
01.2013
Bachelor of Science - Criminal Justice
SUNY Buffalo
01.2011
Associate of Applied Science - Nursing
Trocaire College
Buffalo, NY05-2018
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
Certification
- Psychiatric Mental Health Nurse Practitioner, PMHNP-BC
- Registered Professional Nurse — New York State
- Licensed Master Social Worker — New York State
- New York State Screen & PRI Certifications
- BLS
- ACLS
- PALS
- TNCC
Timeline
Director of Emergency, Psychiatric Emergency, Interventional Cardiology, and Stroke Services
Niagara Falls Memorial Medical Center
09.2024 - Current
Registered Nurse / Charge Nurse / Travel RN
Catholic Health System of Buffalo; Buffalo General Medical Center; UPMC Altoona; Dallas Methodist Medical Center; HCA Houston Healthcare; Mount Sinai South Nassau
01.2019 - 01.2024
Program Specialist / Supervisor, Restricted Recipient Program
Centene Corporation
01.2016 - 01.2018
Director of Social Work / Corporate Social Work Leadership
Brooklyn Center for Rehabilitation and Healthcare; Waterfront Center for Rehabilitation and Healthcare; Centers Health Care
01.2013 - 01.2016
Bachelor of Science in Nursing - undefined
Daemen University
Master of Social Work - undefined
Yeshiva University
Bachelor of Science - Criminal Justice
SUNY Buffalo
Master of Science in Nursing - Psychiatric Mental Health Nurse Practitioner
University of Rochester
Associate of Applied Science - Nursing
Trocaire College