Joshua Beeson
Kaufman,TX
Summary
Dynamic General Manager with a proven track record at Buc-ee’s, excelling in operations management and team building. Spearheaded initiatives that drove significant business growth and enhanced employee performance through comprehensive training programs. Adept at problem resolution, fostering a culture of continuous improvement and operational excellence.
Overview
7
7
years of professional experience
Work History
General Manager
Buc-ee’s
Ennis, TX
11.2022 - Current
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Assistant General Manager
But-ee’s
Ennis, TX
02.2020 - 11.2022
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Managed team schedule with eye for coverage needs and individual strengths.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Night Manager
Buc-ee’s
Terrell, TX
02.2019 - 02.2020
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Trained and mentored new and existing staff to achieve best practices.
- Enhanced team performance by providing regular training and promoting a positive work environment.
- Built constructive working relationships to aid staff loyalty, motivation and productivity.
Education
Wildlife And Conservation Science
Texas A&M University, Commerce, TX
Commerce, TXSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
General Manager
Buc-ee’s
11.2022 - Current
Assistant General Manager
But-ee’s
02.2020 - 11.2022
Night Manager
Buc-ee’s
02.2019 - 02.2020
Wildlife And Conservation Science
Texas A&M University, Commerce, TX