Joshua Berry
Canton,TX
Summary
Dynamic Sales and Service Representative with a proven track record at Hocutt Inc., excelling in customer loyalty and account servicing. Skilled in cold calling and performance tracking, I effectively trained staff and analyzed sales data to enhance strategies, driving significant improvements in sales outcomes and client satisfaction.
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Sales and Service Representative
Hocutt Inc.
02.2016 - 02.2025
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Built strong relationships with clients, fostering loyalty and repeat business.
- Managed product returns and exchanges, ensuring compliance with company policies.
- Trained new staff on sales techniques and customer interaction best practices.
- Collaborated with team members to enhance sales strategies and improve performance.
- Analyzed sales data to inform inventory management and product placement decisions.
Education
High School Diploma -
Forney High School
Forney, TXSkills
- Goal oriented
- Cold calling
- Performance tracking
- Excel software proficiency
- Product and service knowledge
- Account servicing
- Sales forecasting
- Staff training
Timeline
Sales and Service Representative
Hocutt Inc.
02.2016 - 02.2025
High School Diploma -
Forney High School