Joshua Blackmon
Little Rock,AR
Summary
Skilled medical assistant with expertise in orthopedic care and customer service. Proficient in patient assessment, time management, and documentation, contributing to quality patient care and operational efficiency. Background in emergency medical services enhances ability to perform under pressure and make quick decisions. Committed to HIPAA compliance and effective communication to improve patient outcomes through teamwork and efficient documentation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
DME Technician/Medical Assistant/Orthopedic Technician
Ortho Arkansas
Little Rock, Arkansas
10.2025 - Current
- Maintained and repaired durable medical equipment for patient use.
- Inspected equipment to ensure compliance with safety standards.
- Assisted patients in selecting appropriate medical devices for their needs.
- Trained staff on proper equipment usage and maintenance procedures.
- Applied and removed casts and splints according to physician instructions.
- Maintained accurate patient records and documentation for orthopedic treatments.
- Collaborated with healthcare team to ensure efficient patient care processes.
- Assisted in casting, splinting and bracing of fractures or other orthopedic injuries.
- Provided wound care services such as changing dressings or applying topical ointments.
- Assisted healthcare providers during patient examinations and medical procedures.
- Managed patient records using electronic health record systems efficiently.
- Scheduled appointments and coordinated follow-up care for patients effectively.
- Collected and processed patient information for accurate medical documentation.
- Prepared examination rooms and ensured proper sanitation protocols were followed.
- Supported front office operations by answering phones and greeting patients warmly.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Medic
US Army National Guard
Lonoke, AR
08.2024 - Current
- Evaluated the effectiveness of treatments and modified them as necessary.
- Administered medications, monitored vital signs, and provided oxygen therapy as needed.
- Managed intravenous lines and administered IV fluids and medications as prescribed by physicians.
- Interpreted lab results accurately to identify abnormalities in patient's condition.
- Provided education about medications including dosage instructions and side effects.
- Documented all patient information according to established standards.
- Conducted physical examinations and diagnostic tests on patients.
- Performed assessments of patient conditions and developed treatment plans accordingly.
- Controlled infection through sterilization techniques when handling instruments or supplies.
- Inspected equipment regularly to ensure safe operation.
CNA
Good Shepherd Nursing and Rehab
Little Rock, AR
01.2024 - 11.2024
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Participated in educational programs designed to improve knowledge of health care practices.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Documented patient care services by charting in designated areas.
- Transported residents within the facility as needed.
Team Leader
Under Armour
Little Rock, AR
10.2022 - 01.2024
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Maintained a positive work environment that promoted collaboration between team members.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Developed strategies for problem solving and conflict resolution among team members.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Collaborated with other departments to ensure alignment of goals across teams.
Pharmacy Technician
City Pharmacy
Little Rock, AR
06.2023 - 08.2023
- Organized work areas so that everything was easily accessible when needed.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Managed filing of prescriptions, both electronically and manually.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Received payment from customers and processed credit card transactions when necessary.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
Retail Sales Associate
Under Armour
Little Rock , AR
06.2022 - 10.2022
- Stocked shelves with merchandise according to company standards.
- Participated in team meetings and training sessions.
- Promoted special offers and discounts to encourage additional purchases.
- Processed returned merchandise according to company policies.
- Assisted customers with finding the right product for their needs.
- Tracked inventory levels throughout the day and restocked items as needed.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Greeted customers upon entering the store and provided assistance.
Sales Associate
Rack Rooms Shoe Store
Little Rock, AR
04.2022 - 06.2022
- Greeted customers and provided exceptional customer service.
- Processed credit card transactions quickly and securely.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
Education
High School Diploma -
Bauxite High School
Bauxite, AR05-2022
Some College (No Degree) - Biology
University of Arkansas At Little Rock
Little Rock, ARSkills
- Medical terminology
- Data analysis
- Customer service
- Attention to detail
- Laboratory techniques
- Effective communication
- Time management
- Hospitality and accommodation
- Patient assessment
- Infection control
- Vital sign monitoring
- IV management
- HIPAA compliance
- Document management
- Data entry
- Casting techniques
- Equipment maintenance
- Electronic health records
Certification
National Registry of Emergency Medical Technicians (EMT-B) certified-2025
Certified Nurses Assistant (CNA)-2024
Basic Life Saving certification (BLS)-2025
Advanced Cardiovascular Life Support certification (ACLS)-2026
Certified Nurses Assistant (CNA)-2024
Basic Life Saving certification (BLS)-2025
Advanced Cardiovascular Life Support certification (ACLS)-2026
Timeline
DME Technician/Medical Assistant/Orthopedic Technician
Ortho Arkansas
10.2025 - Current
Medic
US Army National Guard
08.2024 - Current
CNA
Good Shepherd Nursing and Rehab
01.2024 - 11.2024
Pharmacy Technician
City Pharmacy
06.2023 - 08.2023
Team Leader
Under Armour
10.2022 - 01.2024
Retail Sales Associate
Under Armour
06.2022 - 10.2022
Sales Associate
Rack Rooms Shoe Store
04.2022 - 06.2022
High School Diploma -
Bauxite High School
Some College (No Degree) - Biology
University of Arkansas At Little Rock