Joshua Bliss
Champaign,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed to making a positive impact on the organization. Eager to establish myself on a career path.
Overview
11
11
years of professional experience
Work History
Assistant Sales Manager
Tobacco Expo
Champaign, IL
06.2021 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Directed and coordinated products, services and sales activities.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Cook
Villas Of Holly Brook
Savoy, IL
12.2020 - 06.2021
- Resolved resident complaints regarding food quality or services provided.
- Developed strong relationships with residents based on trust and respect.
- Responded quickly in emergency situations in a calm manner.
- Provided companionship and emotional support to elderly clients.
Dining Room Server/Cook Shift Leader
Evergreen Place assisted living
Champaign, IL
02.2017 - 12.2020
- Developed rapport with residents and assisted in generating repeat satisfaction by providing exceptional customer service.
- Addressed concerns quickly to improve customer experience and deescalated issues before resolution by management was necessary.
- Maintained polite and professional demeanor to residents to encourage inquiries and order placements.
- Ensured kitchen staff followed health and safety regulations.
Quality Control Inspector/Car Detailer
Fifth Dimension Collision Repair
Champaign, IL
03.2016 - 02.2017
- Inspected and repaired products to meet project expectations.
- Reviewed customer complaints and identified potential sources of quality issues.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Worked with cross-functional teams to achieve goals.
Camp Counselor/Kitchen Staff Member
Camp Robert Drake
Oakwood, IL
06.2013 - 08.2015
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Consistently maintained high standards of personal hygiene during shifts.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
Monticello High School
Monticello, IL05-2016
Skills
- Child Supervision
- Issue Identification and Resolution
- Positive Reinforcement
- Compassionate Communication
- Positive Engagement
- Creative Mindset
- Focused and Disciplined
- Conflict Resolution
- Problem-Solving
- Reliable and Punctual
Accomplishments
- Eagle Scout 2016
Affiliations
- hiking
- photography
- spending time with family
References
References available upon request.
Timeline
Assistant Sales Manager
Tobacco Expo
06.2021 - Current
Cook
Villas Of Holly Brook
12.2020 - 06.2021
Dining Room Server/Cook Shift Leader
Evergreen Place assisted living
02.2017 - 12.2020
Quality Control Inspector/Car Detailer
Fifth Dimension Collision Repair
03.2016 - 02.2017
Camp Counselor/Kitchen Staff Member
Camp Robert Drake
06.2013 - 08.2015
High School Diploma -
Monticello High School
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