JOSHUA BOUNDS
Moravian Falls,NC
Summary
I am seeking a position where I can apply my work ethic, leadership skills, experience, responsibility and help create and efficient work environment. As my role of Telecommunicator I was able to deliver consistent and professional work for every assignment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am seeking a position with the opportunity for advancement. I am seeking employment that offers benefits. I have served my community as a Firefighter with the Moravian Falls Volunteer Fire Department for 22 years. I have been with the Wilkes Rescue Squad for 14 years and have served in various positions there. The Rescue Squad provides EMS backup for the county of Wilkes with ALS transports. I am very familiar with Emergency Services in both my professional and personal experiences.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Aircare MedCom Communication Specialists
Atrium Healthcare
Winston-Salem, NC
04.2023 - Current
- Provided medical advice through radio communication to EMS personnel.
- Assisted in the coordination of aircraft operations for medical transport services.
- Monitored emergency frequencies and responded to calls for assistance.
- Performed administrative duties such as filing, data entry, and record keeping.
- Triage patient for transport.
Rescue Tech/EMT/Team Leader Member
Alexander County Rescue Squad & EMS Inc.
Taylorsville
05.2021 - Current
- Provide Technical Rescue Services and Emergency Medical Services
- Maintained Vehicles and Specialized Equipment
- Completed job reports and logs immediately following service calls.
- Assisted in the transport of patients from accident scenes to medical facilities.
- Provided emergency care at the scene of an accident or other medical incident.
- Responded to 911 calls for assistance with medical emergencies.
- Provide BLS and ALS transports when County units are busy
E911 Telecommunicator/Dispatch
Wilkes County Sheriffs Office
Wilkesboro
08.2014 - 05.2021
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments
- Relayed latest information to first responders via electronic means, telephone calls and radio responses
- Read system maps and caller information, and documented details in system
- Routed calls to police, fire and ambulance service to meet individual call needs
- Answered calls from automatic routing system and took basic information from callers
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests
- Enhanced productivity by guaranteeing timely emergency response with no service delivery issues
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Maintained energy and enthusiasm in fast-paced environment
- Proved successful working within tight deadlines and fast-paced atmosphere
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Developed and maintained courteous and effective working relationships.
E911 Addressing Coordinator
Wilkes County Sheriffs Office
Wilkesboro
11.2003 - 08.2014
- Assigned addresses to new constructions and timely maintenance of road signs in order to facilitate provision of adequate public safety and emergency response services
- Maintained the County Master Address Database
- Met with County Commissioner's and scheduled public hearings for naming and changing road names.
Intake Officer
Wilkes County Sheriffs Office
Wilkesboro
03.2003 - 11.2003
- Processed prisoners in custody
- Performed finger printing
- Entered warrants and assisted the magistrates
- Escorted inmates to and from holding cells.
Education
No Degree - NC Firefighter Level I & II
Wilkes Community College
No Degree - NC EMT Basic
Wilkes Community College
No Degree - Telecommunicator
Wilkes County Sheriff's And Training Standards
No Degree - Detention Officer
Wilkes County Sheriff's Office
No Degree - NC Technical Rescuer
Wilkes Community College
High School Diploma -
Wilkes Central High School
Wilkesboro, NCSkills
- Data Entry
- Excellent Customer Service Skills
- Experience with Telecommunications
- Very Detail Oriented
- Familiar with Incident Command
- Several Specialties with Technical Rescuer
- AHA BLS CPR Certified
Certification
- Telecommunicator - NC Sheriffs & Training Standards
- NC Firefighter Level I & II
- NC Basic EMT
- AHA BLS HealthCare Provider CPR
- NC Techinical Rescuer with several specialties
- Detention Officer - NC Sheriffs & Training Standards
- CDL Classified A License
Zip
28654
State
NC
City
Moravian Falls
Timeline
Aircare MedCom Communication Specialists
Atrium Healthcare
04.2023 - Current
Rescue Tech/EMT/Team Leader Member
Alexander County Rescue Squad & EMS Inc.
05.2021 - Current
E911 Telecommunicator/Dispatch
Wilkes County Sheriffs Office
08.2014 - 05.2021
E911 Addressing Coordinator
Wilkes County Sheriffs Office
11.2003 - 08.2014
Intake Officer
Wilkes County Sheriffs Office
03.2003 - 11.2003
No Degree - NC Firefighter Level I & II
Wilkes Community College
No Degree - NC EMT Basic
Wilkes Community College
No Degree - Telecommunicator
Wilkes County Sheriff's And Training Standards
No Degree - Detention Officer
Wilkes County Sheriff's Office
No Degree - NC Technical Rescuer
Wilkes Community College
High School Diploma -
Wilkes Central High School
- Telecommunicator - NC Sheriffs & Training Standards
- NC Firefighter Level I & II
- NC Basic EMT
- AHA BLS HealthCare Provider CPR
- NC Techinical Rescuer with several specialties
- Detention Officer - NC Sheriffs & Training Standards
- CDL Classified A License