Joshua Boyett
DeRidder,LA
Summary
Dynamic retail professional with expertise in training, cash handling, and inventory management. Proven track record in enhancing customer satisfaction and driving sales growth through effective team leadership and operational oversight.
Overview
2027
2027
years of professional experience
Work History
Retail Sales Key Holder
O'Reilly Auto Parts
Minden, LA
11.2021 - 03.2026
- Trained and mentored new sales associates on product knowledge and customer service techniques.
- Oversaw daily store operations, ensuring high standards of merchandising and inventory management.
- Implemented promotional displays to enhance product visibility and drive sales growth.
- Assisted customers with automotive parts inquiries, providing expert advice to improve satisfaction.
Car Wash Key Holder/Supervisor
Rocketfast Car Wash
Minden, LA
2020 - 07.2021
- Supervised daily operations to ensure optimal workflow and team performance.
- Trained staff on customer service protocols and operational procedures.
- Monitored inventory levels and coordinated supplies to maintain efficient service delivery.
- Implemented best practices for safety compliance and equipment maintenance.
- Maintained and repaired equipment as needed.
- Performed scheduled maintenance.
Correctional Sergeant
David Wade Correctional Center
Homer, LA
08.2019 - 08.2020
- Supervised daily operations to ensure compliance with safety protocols and institutional policies.
- Conducted regular inspections to identify and mitigate potential security risks within the facility.
- Trained and mentored correctional officers on emergency response procedures and conflict resolution techniques.
- Coordinated inmate movements and managed housing assignments to maintain order and safety.
- Developed incident reports detailing disturbances, ensuring accurate documentation for review processes.
- Implemented behavioral management strategies to enhance rehabilitation efforts among inmates.
- Collaborated with multidisciplinary teams to address inmate needs and improve program effectiveness.
- Analyzed operational workflows, identifying opportunities for process improvements and increased efficiency.
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Supervised 1 employee and performance of tasks and managed a minimum of 50 offenders, mostly 70+ offenders.
Correctional Officer
Morgan County Correctional Complex
Wartburg, TN
10.2017 - 06.2018
- Maintained security protocols to ensure safety of inmates and staff.
- Conducted routine inspections to identify potential hazards and prevent incidents.
- Monitored inmate behavior to enforce compliance with facility rules and regulations.
- Assisted in crisis intervention strategies during high-stress situations.
- Documented daily activities and incidents accurately for record-keeping purposes.
- Trained new staff on operational procedures and safety protocols to enhance team performance.
- Participated in ongoing training programs to stay updated on correctional practices and policies.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Sales Associate
Walmart
Roanoke, TX
06.2015 - 08.2017
- Assisted customers in product selection and provided exceptional service.
- Maintained organized merchandise displays to enhance customer shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Monitored inventory levels and restocked shelves promptly to ensure availability of products.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Youth Challange Program
Camp Minden, LA07-2012
Skills
- Store operations
- Cash handling proficiency
- Loss prevention strategies
- Brand representation
- Customer service
- Cash handling
- Training and mentoring
- Task delegation
- Cash handling accuracy
- Inventory monitoring
- Team training and development
- Alarm systems
- Daily reporting
- Sales proficiency
- Product ordering
Timeline
Retail Sales Key Holder
O'Reilly Auto Parts
11.2021 - 03.2026
Correctional Sergeant
David Wade Correctional Center
08.2019 - 08.2020
Correctional Officer
Morgan County Correctional Complex
10.2017 - 06.2018
Sales Associate
Walmart
06.2015 - 08.2017
Car Wash Key Holder/Supervisor
Rocketfast Car Wash
2020 - 07.2021
High School Diploma -
Youth Challange Program