Busser/Food Runner
Paul Jansen
05.2024 - 07.2024
- Apart from my most recent job, I've worked at Brickyard in El Dorado Hills, CA for two years and Pete's Pizza in the same location for seven months, both as the same busser/food runner position.
- Along with the following, my main job was an expo. Which would consist of ensuring the food was properly made without sent out along with running the food to the customer. Also when there were no food orders at the time, I would go around and buss tables.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Supported team members with additional tasks, promoting a positive work environment.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.