Joshua Brooking
Moncks Corner,SC
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Pool Tech
John Porter Pools
07.2023 - Current
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
- Educated customers in proper pool operation and maintenance.
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Maintained clean, safe and appropriately stocked company vehicle.
Telecommunications Technician
Smithville Communications
06.2022 - 06.2023
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Installed and configured new devices and system components.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Provided training to customers to enhance use and understanding of network systems.
- Installed wiring, cabling and networking hardware on customer premises.
- Spliced and installed fiber. Installed Cat5&Cat6 data lines and telephone lines.
ComTech4ComTech4ComTech4ComTech4
Comcast
01.2016 - 06.2021
- Note differences in wire and cable colors so that work can be performed correctly
- Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools
- Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation
- Drive crew trucks to and from work areas
- Inspect equipment on regular basis in order to ensure proper functioning
- Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment
- Remove and remake connections in order to change circuit layouts, following work orders or diagrams
- Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints
- Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks
- Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults, in order to install, maintain, or inspect equipment
- Designate cables available for use
- Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses
- Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
Crew Leader
Leroy's Contracting
02.2014 - 01.2016
- Schedule the project in logical steps and budget time required to meet deadlines
- Confer with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems
- Prepare contracts and negotiate revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors
- Prepare and submit budget estimates, progress reports, or cost tracking reports
- Plan, organize, or direct activities concerned with the construction or maintenance of structures, facilities, or systems
- Direct and supervise workers.
Sales Representative
Premier Care in Bathing
05.2013 - 02.2014
- Explain products or services and prices and demonstrate use of products
- Answer questions about product features and benefits
- Answer customers' questions about products, prices, availability, or credit terms
- Quote prices, credit terms, or other bid specifications
- Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations
- Negotiate prices or terms of sales or service agreements
- Prepare sales contracts for orders obtained, and submit orders for processing
- Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations
- Prepare sales presentations or proposals to explain product specifications or applications
- Demonstrate and explain the operation and use of products
- Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
Education
High School Diploma -
Nashville Community High School
Nashville, IL05.2004
Skills
- Installing and troubleshooting equipment
- Hard working
- Self-motivated
- Strong Customer Service
- Flexible and Adaptable
- Multitasking Abilities
- Self-Directed
- Problem-Solving
References
- Travis Butcher, ComTec4ComTec4ComTec4ComTec4, (812) 276-7256, butcherblock80@gmail.com, Friend and Former Coworker
- Toby Thurler, ComTech4ComTech4ComTech4ComTech4, (812) 329-4848, Tobythurler@yahoo.com, Friend and Former Coworker
- Danny McCormick, TechManager, (812) 322-8636, dmccormick21@hotmail.com, Former Manager
- Blake Lambert, Former Manager At PDQ Rentals, (812) 653-9448, Lambert_89@hotmail.com, Friend and Former Manager
Timeline
Pool Tech
John Porter Pools
07.2023 - Current
Telecommunications Technician
Smithville Communications
06.2022 - 06.2023
ComTech4ComTech4ComTech4ComTech4
Comcast
01.2016 - 06.2021
Crew Leader
Leroy's Contracting
02.2014 - 01.2016
Sales Representative
Premier Care in Bathing
05.2013 - 02.2014
High School Diploma -
Nashville Community High School
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