Joshua Brown
Jacksonville NC,NC
Summary
A dependable, persistent, and dedicated individual who is seeking a position with a company where there are opportunities for career growth. Team oriented with excellent customer service, supervisory, and management skills. Experience included actively promoting a cooperative and harmonious working environment to boost morale, productivity, and efficiency of the team and myself.
Overview
13
13
years of professional experience
Work History
Superviser
UPS
Greensboro , NC
06.2019 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Manager
Food Lion – Center Store
Greensboro, NC
10.2018 - Current
- Responsible for the overall direction, coordination, and evaluation of several departments as well as the daily operation and overall sales success of the store
- Profound ability to ensure materials of shelves were stocked, organized, and displayed according to policies and procedures of the store
- Managed, supervised, and provided leadership to all employees in the store
- Successfully handled opening and closing of establishment
- Determined if inventory was sufficient for needs and ordered merchandise, when necessary
- Conducted performance monitoring of staff, personnel evaluations, and initiated follow-through with disciplinary action and termination in consultation with the Store Manager, when appropriate
- Promoted from stocker, to head stocker, to grocery manager within two years due to high work ethics.
Head Stocker
Food Lion
Greensboro, NC
08.2016 - 09.2018
- Responsible for processing, packaging, and maintaining stock levels across the center store according to grocery standards
- Operated pallet jacks, compacters, and handheld ordering devices
- Processed freight, created new displays on end-caps and filled shelves with merchandise
- Trained new employees and delegated tasks to optimize team productivity.
Food Lion – Stocker
Greensboro, NC
04.2016 - 07.2016
- Checked to ensure that all shelves and displays were stocked, rotated, and organized appropriately, as needed
- Maintained back stock areas for groceries and replenish shelf supplies, as needed
- Assisted customers with locating grocery items whenever needed.
Cook
Bojangles’ Famous Chicken ‘n Biscuits
Greensboro, NC
08.2015 - 03.2016
- Executed daily operations of all stations on the line
- Cleaned work area and food preparation equipment
- Upheld the highest standards of sanitation while cooking and preparing food
- Stored food in designated containers and storage areas to prevent spoilage.
Cook
Bojangles’ Famous Chicken ‘n Biscuits
Jacksonville, NC
09.2014 - 03.2015
- Executed daily operations of all stations on the line
- Cleaned work area and food preparation equipment
- Upheld the highest standards of sanitation while cooking and preparing food
- Stored food in designated containers and storage areas to prevent spoilage.
Food Lion – Stocker
Jacksonville, NC
01.2012 - 08.2014
- Checked to ensure that all shelves and displays were stocked, rotated, and organized appropriately, as needed
- Maintained back stock areas for groceries and replenish shelf supplies, as needed
- Assisted customers with locating grocery items whenever needed.
Education
high school diploma - undefined
Northside High School
Timeline
Superviser
UPS
06.2019 - Current
Manager
Food Lion – Center Store
10.2018 - Current
Head Stocker
Food Lion
08.2016 - 09.2018
Food Lion – Stocker
04.2016 - 07.2016
Cook
Bojangles’ Famous Chicken ‘n Biscuits
08.2015 - 03.2016
Cook
Bojangles’ Famous Chicken ‘n Biscuits
09.2014 - 03.2015
Food Lion – Stocker
01.2012 - 08.2014
high school diploma - undefined
Northside High School