Joshua Brownlee
Jacksonville,FL
Summary
Personable and dependable individual with keen eye for detail and positive attitude. Familiar with tire maintenance and repair, including mounting and balancing. Committed to ensuring vehicle safety and enhancing customer satisfaction through quality service.
Overview
3
3
years of professional experience
Work History
Utility Clerk
Bjs Wholesales Club
11.2024 - 05.2025
- Addressed and resolved customer complaints and answered subsequent customer service questions.
- Improved customer satisfaction by efficiently addressing and resolving utility service inquiries and concerns.
- Enhanced team productivity with effective communication, coordination, and collaboration on tasks.
- Collaborated with cross-functional teams to ensure seamless operations between departments contributing to overall business success.
Tire Technician
Discount Tire
04.2022 - 05.2024
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Collaborated with team members to complete complex repair jobs effectively and efficiently.
- Delivered outstanding service, addressing client concerns promptly and professionally.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
Education
First Coast Highschool
Jacksonville, FL05-2025
Skills
- Organizational proficiency
- Stocking and replenishment
- Tire installation
- Tire mounting
- Tire balancing
- Wheel balancing
- Sweeping and mopping
- Customer service
- Cleaning and sanitizing
- Team collaboration
Timeline
Utility Clerk
Bjs Wholesales Club
11.2024 - 05.2025
Tire Technician
Discount Tire
04.2022 - 05.2024
First Coast Highschool
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