Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Bultemeier

San Marcos,CA

Summary

Leader, Manager and Communicator

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience

Work History

Multi Unit Store Manager

Handel’s Homeade Ice Cream
09.2024 - Current

Increase revenue and manager profits, execute Standard Operation Procedures, manage staff of 54 young adults, inventory management, shipping and receiving, increase throughput and maintain food safe environment

  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Social Media Manager

White Fields
04.2021 - 09.2024
  • Responsible for sharing the company’s activities with a large audience and encouraging donations. I made pictures and shared experiences the reassured donors of their contribution’s value and created interests for potential partners.
  • Developed and promoted corporate brand, images and identity to media and public.
  • Cultivated strong corporate image and identity with clear branding.

Director of Operations

Chick-fil-A
08.2010 - 04.2021

Source and onboard candidates to maintain a 21.5% labor cost of sales while ensuring customer satisfaction and food quality via customer surveys

Develop young adults into leaders who can manage an operation of 16-40 team members

Create systems in an evolving economic and legislative environment while ensuring profits of 12% and sales exceed 20% year over year

  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Defined, implemented, and revised operational policies and guidelines.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Analyzed customer feedback and identified areas for improvement to drive business success.
  • Established and monitored quality assurance standards to achieve operational excellence.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.

Education

BA - Communication

California State University, San Marcos
San Marcos
08.2017

Skills

  • Operational Efficiency & Throughput Management
  • Employee Scheduling
  • Performance Analysis
  • Budgeting Expertise
  • Promotional Planning
  • Microsoft Office
  • Data Analysis
  • Project Management
  • Interpretation of Financial Statements

Timeline

Multi Unit Store Manager

Handel’s Homeade Ice Cream
09.2024 - Current

Social Media Manager

White Fields
04.2021 - 09.2024

Director of Operations

Chick-fil-A
08.2010 - 04.2021

BA - Communication

California State University, San Marcos
Joshua Bultemeier