Ryan Davis
Youngstown,OH
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Multi Unit Store Manager
OSL Retail Services
03.2019 - Current
- Increased store profitability by implementing strategic marketing initiatives and sales promotions.
- Enhanced customer satisfaction by providing exceptional service, addressing concerns, and resolving issues promptly.
- Boosted employee performance through ongoing training, development programs, and performance evaluations.
- Collaborated with district manager on quarterly business reviews for continuous improvement of store operations.
Store Manager
Lids Locker Room
05.2016 - 03.2019
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Assistant Store Manager
Verizon Wireless
01.2014 - 05.2016
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
No Degree - Nursing
Kent State University
Kent, OH05.2014
Skills
- Customer Relationship Management
- Business Development and Planning
- Prospecting
- Presentation Development
- Operations
- Customer Service Management
- Sales Team Leadership
- Revenue Growth
- Performance Improvements
- Staff Management
- Goals and Performance
- Emotional Intelligence
Timeline
Multi Unit Store Manager
OSL Retail Services
03.2019 - Current
Store Manager
Lids Locker Room
05.2016 - 03.2019
Assistant Store Manager
Verizon Wireless
01.2014 - 05.2016
No Degree - Nursing
Kent State University
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