Overview
Work History
Education
Skills
Timeline
Generic

Joshua Burgess

Belton,SC

Overview

8
8
years of professional experience

Work History

Owner/Operator Technician

Burgess Company
Anderson, SC
04.2022 - Current
  • Delivered Medical Equipment and lab samples on a strict and consistent timeline while complying with state and federal laws.
  • Diagnosed mechanical and electrical problems on a wide variety of vehicles using my cumulative knowledge from college and previous work experience.
  • Purchase and assemble custom computers for clients meeting their specific requirements. The main focus being gaming.
  • Modify and install aftermarket equipment on a variety of vehicles like turbocharging and aftermarket suspension.

Electrician Technician

Electrolux Major Appliances
Anderson, SC
11.2021 - 04.2022
  • Electrolux built a new facility, I was hired to help streamline integration issues and help cycle time and reliability of the line.
  • Diagnosed complex electrical problems by utilizing schematics, PLC ladder logic and technical manuals.
  • Installed and maintained conduit, wiring and electrical systems.
  • Identified and resolved problems with electrical circuits, equipment, or components using testing instruments such as ohmmeters, voltmeters and oscilloscopes.
  • Performed preventative maintenance on industrial systems and created schedules for the plant to follow.

South East Service Manager/Jr Project Manager

Atlas Copco IAS
Greer, SC
03.2017 - 08.2021
  • Developed and maintained relationships with OEM customers such as BMW, Volvo, Nissan, and Mercedes and their Tier 1/2/3 suppliers.
  • Head of Service for South East of all Atlas Copco Equipment and projects.
  • Resolved customer complications in a timely manner. Manufacturing is fast paced and high demand. Issues must be dealt with quickly and efficiently
  • Created detailed reports on service activities for senior management and Research and Development to review.
  • Worked with R&D and created standard operating procedures for new service functions like integrating Coherix 3D Cameras with our controllers.
  • Bespoke spare parts list for specific application and customers.
  • Motivated and supported employees to maintain a healthy and stable work environment
  • Worked in every aspect of projects to maintain quality standards, even if it was not in my job description. "See a need, Fill a need"

Jr Project Manager

Nimak North America
Greer, SC
05.2016 - 03.2017
  • Worked with BMW Management and developed project plans, identified resources and established timelines for time sensitive milestones.
  • Navigated fluid situations in fast paced environments using creativity and foresight to resolve and often negate issues before they arise.
  • Monitored progress of projects on a daily basis and communicated updates to Line Integrators, Customer, Equipments Suppliers and Project Management along with necessary associated contractors.
  • Assisted senior management in developing solutions for Software, Network Integration, I/O timing, Cycle Time and Quality problems.
  • Resolved conflicts between BMW and Nimak using my communication skills and work ethic to defuse tension between the companies.
  • Conducted regular bi-weekly meetings with all parties to discuss progress made on current initiatives and address any concerns.
  • Identified opportunities for process improvements involving cycle time and quality, then implemented changes accordingly with necessary parties.
  • Using interpersonal skills, I maintained close connection and communication with members of various suppliers, integrators, customers and associated contractors. This allowed me to quickly identify, communicate and resolve problems.

Education

Associate of Applied Science - Mechatronics

Greenville Technical College
Greenville, SC
05-2016

Associate of Applied Science - Automotive Technology

Greenville Technical College
Greenville, SC
05-2014

Skills

  • Troubleshooting/Root Cause Analysis
  • Operations Management
  • Relationship Management
  • Hydraulic/Pneumatic/PLC/Robot Systems
  • Advanced Computer Skills
  • Equipment Installation
  • Emotional Intelligence

Timeline

Owner/Operator Technician

Burgess Company
04.2022 - Current

Electrician Technician

Electrolux Major Appliances
11.2021 - 04.2022

South East Service Manager/Jr Project Manager

Atlas Copco IAS
03.2017 - 08.2021

Jr Project Manager

Nimak North America
05.2016 - 03.2017

Associate of Applied Science - Mechatronics

Greenville Technical College

Associate of Applied Science - Automotive Technology

Greenville Technical College
Joshua Burgess