Christopher Cruz
Spring Hill,FL
Summary
Proactive Dental Equipment Repair Technician with extensive experience in managing business operations and providing exceptional customer service. Skilled in equipment repair, technical diagnosis, and compliance with safety standards. Bringing strong problem-solving abilities and a commitment to high-quality workmanship.
Hardworking and enthusiastic about learning the dental field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Bringing 20+ years of trouble shooting and repair. Experience providing general equipment maintenance and repairs. Fully accountable for equipment upkeep, repair, mechanics, hydraulics, electronics repair,electrical motor repairs .
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Owner/Operator Technician
Self-employeed ( Next level dental solutions)
Brooksville, FL
06.2018 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
- Trained and motivated employees to perform daily business functions.
- experience with service channel
Dental Equipment Repair Technician
Dental Equipment Liquidators
06.2014 - 09.2019
- Mentored junior technicians, sharing knowledge and experience to help them develop their skill sets while fostering a collaborative work culture.
- Consistently met deadlines under high-pressure situations, prioritizing tasks effectively based on urgency and importance.
- Streamlined inventory management by maintaining accurate records of spare parts usage and proactively ordering necessary supplies.
- Contributed to reducing company expenses by repairing rather than replacing malfunctioning equipment whenever possible.
- Conducted thorough inspections of equipment to identify potential issues before they escalated into costly problems.
- Assisted in increasing overall productivity with efficient repair and calibration of vital instruments and devices.
- Improved customer satisfaction through timely completion of repair tasks and providing exceptional service.
- Provided technical support during installation projects, ensuring seamless integration of new equipment into existing systems.
- Served as a valuable resource for colleagues seeking guidance on best practices for equipment troubleshooting and repair techniques.
- Worked closely with management to establish budget-friendly solutions for ongoing maintenance needs without sacrificing quality or safety standards.
- Maintained a safe work environment by adhering to safety protocols and ensuring proper use of equipment.
- Exceeded performance expectations by maintaining a high standard of workmanship and professionalism in all aspects of the equipment repair process.
- Assisted in mentoring junior technicians by providing guidance and directions.
- Diagnosed electrical and mechanical problems related to all material handling equipment components.
- Assisted with basic electronics and Programmable Logic Controls troubleshooting.
- Removed worn or faulty components for replacement or repair.
- Analyzed malfunctioning equipment and determined type of repairs required.
- Read and interpreted technical manuals for troubleshooting and repair purposes.
- Collaborated with team of technicians to complete projects and meet deadlines.
Lead Painter
Joe Moroni Painting
02.2009 - 06.2014
- Ensured accurate recordkeeping of labor hours, materials used, and project progress for billing purposes.
- Led a team of painters, providing clear direction and fostering strong communication skills.
- Maintained a safe work environment with proper ventilation and personal protective gear usage.
- Assisted clients in selecting appropriate paint colors, finishes, and materials based on their needs and preferences.
- Utilized advanced painting equipment, such as sprayers and rollers, to efficiently complete large-scale projects with precision and attention to detail.
- Developed strong working relationships with suppliers, negotiating discounts on materials for cost savings.
Automotive Repair Technician
Ferman Chevy
04.2000 - 03.2005
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Crew Cheif/Subsurface Utility Locator
Cumbey and Fair Land Survey
03.2005 - 02.2009
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Enhanced safety by accurately identifying and marking underground utility lines.
- Provided training to new employees on proper techniques for utility locating practices.
- Collaborated with construction crews for safe excavation, avoiding service disruptions or delays.
- Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
- Drew maps of utility lines and potential plans for future ones, providing detailed locations and information.
Education
Certificate of Completion - Automotive Mechanics
Fred K. Marchman Technical College
New Port Richey, FL08.2002
High School Diploma -
River Ridge High School
New Port Richey, FL06.2000
Skills
- Customer Service
- Mechanical skills
- Equipment Repair
- Network configuration
- Electrical Troubleshooting
- Equipment Inspection
- Soldering Proficiency
- Technical diagnosis
- Component Replacement
- Diagnostic Testing
- Safety Management
- Equipment maintenance proficiency
- Equipment Installation
- Component Repairs
- Preventive Maintenance
- Worksite preparation
- Estimating abilities
- Equipment Troubleshooting
- dental equipment installation
- dental equipment/office relocation
- All dental equipment repair
- Teamwork and Collaboration
Timeline
Owner/Operator Technician
Self-employeed ( Next level dental solutions)
06.2018 - Current
Dental Equipment Repair Technician
Dental Equipment Liquidators
06.2014 - 09.2019
Lead Painter
Joe Moroni Painting
02.2009 - 06.2014
Crew Cheif/Subsurface Utility Locator
Cumbey and Fair Land Survey
03.2005 - 02.2009
Automotive Repair Technician
Ferman Chevy
04.2000 - 03.2005
Certificate of Completion - Automotive Mechanics
Fred K. Marchman Technical College
High School Diploma -
River Ridge High School
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