Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Branch Manager
Juniper Landscaping Of Florida, LLC
11.2021 - Current
Maintained friendly and professional customer interactions.
Assessed employee performance and developed improvement plans.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Engaged employees in business processes with positive motivational techniques.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Consulted customers to boost enhancement sales and services.
Resolved various issues impacting sales management and business operations.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Generated financial and operational reports to assist management with business strategy.
Chief Risk Officer
Capital Land Management Corporation
01.2012 - 10.2021
Produced and analyzed scorecards and other performance management tools to identify and mitigate risk exposure and monitor progress towards stated goals.
Influenced appropriate risk management prioritization on front lines to promote strategic objectives while meeting operational risk program expectations.
Studied front line risk acceptances to identify avenues for improvement to new and existing business initiatives.
Established and oversaw application of operational risk policies and tools to create lasting solutions for minimizing losses.
Served as subject matter expert for development and implementation of corrective action plans where substantial unnecessary loss resulted regularly from current policy.
Applied subject matter expertise and industry knowledge to provide independent oversight to operational risk management activities.
Managed financial, operational and human resources to optimize business performance.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Cultivated company-wide culture of safety.
Monitored key business risks and established risk management procedures.
Owner
Pro Green Lawn And Landscape Management
01.2000 - 01.2012
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Education
Bachelor of Science - Horticulture Operations And Management
Florida Southern College
Lakeland, FL
05.2006
Skills
Strategic Planning
Excellent Team Leadership
Risk Analysis
Goals and Performance
Human Resources Knowledge
Risk Management Expertise
Training and Development
Relationship Management
Certification
Licensed Irrigation Contractor - FDBPR
Certified Pest Control Operator - FDACS
Timeline
Branch Manager
Juniper Landscaping Of Florida, LLC
11.2021 - Current
Chief Risk Officer
Capital Land Management Corporation
01.2012 - 10.2021
Owner
Pro Green Lawn And Landscape Management
01.2000 - 01.2012
Bachelor of Science - Horticulture Operations And Management