Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Butterfield

Rexburg,ID

Summary

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Capable professional with outstanding background in applying a strong work ethic to perform daily construction duties. Intelligent in planning tasks by performing simple and complex calculations. Safety-minded in following procedures, maintaining organized workspaces and using tools properly.

Overview

4
4
years of professional experience

Work History

Guest Service Representative

Mister Car Wash
El Paso, TX
11.2024 - 01.2025
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.

Framer

Wells built
Billings, MT
05.2022 - 09.2022
  • Cut, measured and shaped wood after inspecting blueprints, build areas and work orders.
  • Used nail guns, saws and grinders safely and without incident .
  • Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests and available inventories.
  • Examined wood, work areas and supplies for defects and damage prior to completing projects to determine accurate timelines and prices of projects.
  • Built homes from the ground up

Crew Leader

Sonics Drive In
El Paso, TX
02.2021 - 04.2022
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Delivered food to the drive thru and stalls.

Education

Associate of Arts - Business Administration

El Paso Community College
El Paso, TX
05-2022

Some College (No Degree) - Business Analytics

Brigham Young University
Rexburg, ID

Skills

  • Carpentry and Woodworking
  • Cabinet Repair
  • Hand and Power Tool Operation
  • Demolition and Cleanup
  • Site Maintenance
  • Precision and Accuracy
  • Crew Management
  • Work Crew Coordination
  • Critical Thinking
  • Customer Service

Timeline

Guest Service Representative

Mister Car Wash
11.2024 - 01.2025

Framer

Wells built
05.2022 - 09.2022

Crew Leader

Sonics Drive In
02.2021 - 04.2022

Associate of Arts - Business Administration

El Paso Community College

Some College (No Degree) - Business Analytics

Brigham Young University

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Joshua Butterfield