Joshua Cadena

• Implemented business development strategy focused on social media branding and launching an email marketing campaign, attracting new customers and expanding market penetration
• Identified areas for expansion by analyzing market, consumer trends, and competition
• Managed business accounts by networking and communicating with crucial account decision-makers to review service delivery and explore opportunities to develop new business
• Met with prospective clients to present company offerings, discuss products, and showcase service solutions
• Created culture focused on customer service and satisfaction, resulting in improved
• JC customer loyalty and retention
• Maintained an inclusive working relationship with the Board of Directors, staff, partners, and members, emphasizing open dialogue, complete transparency, and professional rapport
• Set and monitored objectives, performance indicators, and metrics to assess employee progress.

Obtaining field samples for laboratory analysis; Performs field analysis of samples within parameters set forth byOperations team; Assists Account Managers in providing chemical and mechanical solutions to the Customer, while assisting them in lowering their lifting cost; Creates monthly reports capturing cost, lab analysis, failures, etc.Troubleshoots production chemical-related problems should they be encountered on the Customer's site; Assists on existing or potential Customers Manages Customer chemical inventory in coordination Maintains continuous injection rates at optimum level and; Focuses on accomplishing goals in a team environment with an emphasis on safety and cooperative communication.

• Observed areas to detect possible criminal activity and conditions with potential to endanger general public
• Contacted complainants to collect information and keep victims informed of progress of ongoing investigations
• Collected statements from witnesses and persons of interest regarding the events transpiring at various primary and secondary scenes
• Wrote detailed case reports to assist with prosecution of offenders for wide range of criminal activities
• Responded to the scenes of accidents to render aid to the victims, control traffic and coordinate investigations
• Answered calls over the radio to check on possible criminal activity at commercial buildings and other locations.

• Maintained consistent, timely delivery record, with all deliveries arriving within schedule guidelines
• Ensured on-time deliveries in compliance with specified timeframes
• Drove specialized transportation equipment including tankers, pneumatic bulkers, and double tractor-trailers
• Obeyed traffic laws and followed established traffic and transportation procedures
• Maintained accurate records of customer payments and money received for deliveries
• Stayed in open communication with the dispatch team to keep customers updated and last-minute for sudden schedule changes
• Read maps and followed written or verbal geographic directions
• Inspected the delivery vehicles before and after trips and completed basic repairs to keep each in good working order
• Avoided safety hazards and costly tickets by consistently obeying the applicable traffic laws.

• Committed to serving and protecting citizens from crime and dangerous situations
• Dedicated to practice safe security measures and deal with wide range of difficult situations, while assessing risks and making critical decisions under extreme pressure with a level head and calm disposition
• Served as an emergency responder to accident scenes, robberies in progress, and civil disturbances
• Worked with other law enforcement jurisdiction at municipal, county, state, and, federal agency levels in conducting joint investigations and operations
• Patrolled assigned neighborhoods to identify and deter criminal activities
• Responded to calls concerning domestic abuse and used conflict resolution skills to defuse emotional situations
• Investigated criminal violations of law within city limits, gathering information to support investigations
• Used good interviewing and listening skills when talking to complainants and witnesses
• Used good interviewing and listening skills when talking to complainants and witnesses.
• Secured crime scenes, gathered evidence, and questioned witnesses.
• Talked regularly with citizens to establish rapport and become familiar presence in area.