Joshua Cagle
Lexington,KY
Summary
Deliberate, persistent, and highly motivated individual. Comfortable and experienced with group labor and problem-solving in positions of leadership, while also ready and willing to take instruction and collaborate with team members. Dedicated to healthy and productive communication to provide the highest level of instruction to individuals and create pleasant work environments for staff.
Highly values strong community ties, with a goal to create and strengthen those relationships in both personal and professional roles.
Overview
6
6
years of professional experience
Work History
Server
Agave & Rye
2023.11 - Current
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags, as well as assist fellow servers with their tables and tasks.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
Crew Manager
Field Day Family Farm
2021.05 - 2022.12
- Organized and delegated daily responsibilities and duties of crew members and farm volunteers to promote efficient workflow, production, and harvest given weekly goals of lead farm operator
- Facilitated communication amongst crew members to develop efficient harvest and planting processes given differing skill levels and farm conditions day-to-day
- Facilitated instruction of volunteers and youth group members in proper completion and reasoning behind processes of organic agriculture
- Managed compost production and manure application application to fields
- Weekly organization of Community Supported Agriculture subscription boxes, including harvest, assembly, and timely delivery
- Weekly operation of farmers' market booth alongside lead farm operator providing fresh produce to many customers at one of foremost farmers' markets in Louisville, Ky
- Organized and mediated lasting partnership between farm and another local business which benefited both business parties
Daily Operations Manager & Delivery Driver
Louisville Compost Co-op
2019.03 - 2022.03
- Oversaw daily site operations and equipment maintenance.
- Managed weekly scheduling of employees to ensure consistent and efficient service to customers.
- Familiarized with multiple delivery route softwares to organize efficient delivery to 300+ households and numerous businesses.
- Fostered positive working relationships with customers and coworkers by responding to questions and concerns, and directing individuals to supervisors when necessary.
- Organized and mediated lasting partnership between Co-op and other local community organization which benefited all parties.
- Operated vehicle safely in highly congested areas with no traffic violations, averaging 2-3 routes per week.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked overnight shifts during peak periods to meet coverage needs.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Completed on-time deliveries by choosing best and most efficient routes.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Interviewed and trained new-hires.
Undergraduate Student Intern
UofL Community Composting Project
2018.02 - 2022.03
- Performed routine organic waste collection routes for 20+ business locations on and off campus.
- Managed and assisted increase of 88 tons of organic waste composted per year.
- Cared for compost piles, small garden area, and live worm populations on site.
- Organized and led groups of up to 20 volunteers weekly.
- Maintained communication with partner organizations/organizers and customers to facilitate productive relationships.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions, escalating major concerns to managers.
- Tabled multiple community and university events/fairs to bring attention and increased interest to project, as well as giving detailed information of composting processes.
- Facilitated new-hire interview and training procedures.
- Managed various projects requiring continued communication with and directing of contract work.
- Monitored access, collection and cleanliness of pick-up locations and storage areas to promote and maintain high customer satisfaction.
Education
Bachelor of Arts - Sustainability Studies
University of Louisville
Louisville, KY05.2021
High School Diploma -
Henry Clay High School
Lexington, KY05.2017
Skills
- Small Project Management
- Operations Management
- Strategic Decision-Making
- Team Building
- Group and Individual Instruction
- Customer Service
- Heavy Labor
- Heavy tools and machinery
- Environmental Education
Accomplishments
- Student presenter at Association for the Advancement of Sustainability in Higher Education (AASHE) Conference (2019).
- Alumnus awardee for continued meaningful work in sustainability by department of Urban & Public Affairs at University of Louisville (2023).
- Completion of Appalachian National Scenic Trail thru-hike (2023).
Community Efforts
Cardinal Cupboard & Food Recovery Network
UofL (2017-18)
- Volunteer pantry operator, Collection driver
JCPS Afterschool Programs (Elementary)
Louisville, Ky (2018)
- Small-group mentor/instructor, Activities leader
Blackacre Community Garden
Louisville, Ky (2019)
- Gardener
Shelby Park Community Garden
Louisville, Ky (2020- 2022)
- Gardener, Project lead & instructor, Compost Coordinator
References & Contacts
Dr. Brian Barnes - Director of University of Louisville EcoReps (Community Composting Project)
E: logician@hyrusa.com
P: (502)338-1338
Sean Raph - Owner & Operator of Louisville Compost Co-op
E: sean.raph@louisville.edu; louisvillecompost@gmail.com
P: (207)877-5858
Ivor Chodkowski- Owner & Operator of Field Day Family Farm
E: ivorachodkowski@gmail.com
P: (502)608-9190
Timeline
Server
Agave & Rye
2023.11 - Current
Crew Manager
Field Day Family Farm
2021.05 - 2022.12
Daily Operations Manager & Delivery Driver
Louisville Compost Co-op
2019.03 - 2022.03
Undergraduate Student Intern
UofL Community Composting Project
2018.02 - 2022.03
Bachelor of Arts - Sustainability Studies
University of Louisville
High School Diploma -
Henry Clay High School
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