JOSHUA CALVERT
Auburndale,Fl
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Manger
SKIKOS TRANSPORT
2 2024 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
- Set, enforced, and optimized internal policies to maintain responsiveness to demands
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies
- Trained new employees on proper protocols and customer service standards
- Assisted in recruiting, hiring and training of team members
- Reported issues to higher management with great detail.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Operations Manager
INDIANA RIVER TRANSPORT
07.2023 - 01.2024
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Trained employees on proper procedures and strategies to improve productivity.
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and opportunities for advancement.
- Organized staff schedules to ensure adequate coverage during peak business hours while maintaining employee satisfaction.
- Overhauled outdated operational procedures to increase branch effectiveness and reduce errors.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
CHEMICAL OPERATIONS MANAGER
United Petroleum Transport
08.2022 - 07.2023
- Implemented process improvements, leading to increased efficiency and productivity throughout the department.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Operations Manager
Groendyke Transportation
05.2019 - 08.2022
- Collaborated with company leaders to support consistency and best practices
- Oversaw training and onboarding process for all newly hired employees within the Tulsa terminal
- Mentored and supported all driver for the tulsa terminal to create strong workplace culture
- Assisted with internal financial planning, analysis and budgeting
- Monitored processes and procedures, making sure company met compliance regulations
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Established team priorities, maintained schedules and monitored performance
- Directed training and retraining of employees to boost performance and enhance business results
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Driver and Transport Manager
Groendyke Transportation
05.2017 - 05.2019
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Education
No Degree - Tractor And Trailer Training
Central Technology Center - Drumright
Drumright, OKAssociate of Science - Automotive Technology and Diesel Repair
Nashville Auto Diesel College
Nashville, TNSkills
Contract Development Workflow Planning
Websites
Certification
Class A CDL with tanker and double and triples
Additional Information
I also have previous experience in the food industry both in Fast Food and Casual Dining. I have my owen tools for the kitchen, i have also been a co owner of a restaurant back in 1999. I have worked at a Cherokee Casino as a banquet chef and also promoted to Sou Chef in the main kitchen. I have worked at a steak house in side of the casino. Im a hard worker and rise to every challenge, im a fast learner and a great leader. I have a passion for customer service. I rise to every occasion.
Timeline
Operations Manager
INDIANA RIVER TRANSPORT
07.2023 - 01.2024
CHEMICAL OPERATIONS MANAGER
United Petroleum Transport
08.2022 - 07.2023
Operations Manager
Groendyke Transportation
05.2019 - 08.2022
Driver and Transport Manager
Groendyke Transportation
05.2017 - 05.2019
Operations Manger
SKIKOS TRANSPORT
2 2024 - Current
No Degree - Tractor And Trailer Training
Central Technology Center - Drumright
Associate of Science - Automotive Technology and Diesel Repair
Nashville Auto Diesel College