Joshua Carlson
Grand Rapids,MI
Overview
5
5
years of professional experience
Work History
Sports Writer
Grand Valley Lanthorn
Allendale, MI
03.2019 - 04.2022
- Researched, wrote, and edited stories for print and online publications.
- Developed story ideas to meet publication deadlines.
- Attended sporting events to provide on-site reporting.
- Interviewed athletes and coaches to gain insight into sports news stories.
Logistics Consultant
Fifth Wheel Freight
Kentwood, MI
08.2022 - 10.2023
- Developed and implemented process improvement initiatives to optimize logistics operations.
- Analyzed supply chain data and identified areas of cost reduction.
- Conducted regular meetings with clients to evaluate performance and discuss strategies for improving operations.
Senior Logistics Consultant
Fifth Wheel Freight
Kentwood, MI
11.2022 - 07.2023
- Continued development of improving operations with current book of business
- Continued onboarding new customers to build my book of business.
- Developed more skills on all three levels of operations, sales, and customer management.
- Daily calls with customers to maintain relationships and develop a deeper connection beyond business
Account Manager
Fifth Wheel Freight
Kentwood, MI
07.2023 - 09.2023
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Led a team of two others to ensure smooth logistics operations and account management.
- Maintained accurate records of all customer interactions in the CRM system.
- Assisted in developing pricing models based on competitor analysis.
- Managed multiple accounts simultaneously while meeting deadlines.
- Developed strategies to increase revenue from existing accounts.
Education
Bachelor of Science - Digital Communications and Multimedia
Grand Valley State University
Allendale, MI04.2022
Skills
- Account Management
- Sales Development
- Project Management
- Lead Prospecting
- Account Development
- Sales
- Cold-Calling
- Journalism
Timeline
Account Manager
Fifth Wheel Freight
07.2023 - 09.2023
Senior Logistics Consultant
Fifth Wheel Freight
11.2022 - 07.2023
Logistics Consultant
Fifth Wheel Freight
08.2022 - 10.2023
Sports Writer
Grand Valley Lanthorn
03.2019 - 04.2022
Bachelor of Science - Digital Communications and Multimedia
Grand Valley State University
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