Overview
Work History
Education
Skills
Websites
Timeline
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Joshua Carlson

Grand Rapids,MI

Overview

5
5
years of professional experience

Work History

Sports Writer

Grand Valley Lanthorn
Allendale, MI
03.2019 - 04.2022
  • Researched, wrote, and edited stories for print and online publications.
  • Developed story ideas to meet publication deadlines.
  • Attended sporting events to provide on-site reporting.
  • Interviewed athletes and coaches to gain insight into sports news stories.

Logistics Consultant

Fifth Wheel Freight
Kentwood, MI
08.2022 - 10.2023
  • Developed and implemented process improvement initiatives to optimize logistics operations.
  • Analyzed supply chain data and identified areas of cost reduction.
  • Conducted regular meetings with clients to evaluate performance and discuss strategies for improving operations.

Senior Logistics Consultant

Fifth Wheel Freight
Kentwood, MI
11.2022 - 07.2023
  • Continued development of improving operations with current book of business
  • Continued onboarding new customers to build my book of business.
  • Developed more skills on all three levels of operations, sales, and customer management.
  • Daily calls with customers to maintain relationships and develop a deeper connection beyond business

Account Manager

Fifth Wheel Freight
Kentwood, MI
07.2023 - 09.2023
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Led a team of two others to ensure smooth logistics operations and account management.
  • Maintained accurate records of all customer interactions in the CRM system.
  • Assisted in developing pricing models based on competitor analysis.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Developed strategies to increase revenue from existing accounts.

Education

Bachelor of Science - Digital Communications and Multimedia

Grand Valley State University
Allendale, MI
04.2022

Skills

  • Account Management
  • Sales Development
  • Project Management
  • Lead Prospecting
  • Account Development
  • Sales
  • Cold-Calling
  • Journalism

Timeline

Account Manager

Fifth Wheel Freight
07.2023 - 09.2023

Senior Logistics Consultant

Fifth Wheel Freight
11.2022 - 07.2023

Logistics Consultant

Fifth Wheel Freight
08.2022 - 10.2023

Sports Writer

Grand Valley Lanthorn
03.2019 - 04.2022

Bachelor of Science - Digital Communications and Multimedia

Grand Valley State University

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Joshua Carlson