Joseph Dalfonso
Queens,NY
Summary
An enthusiastic and multidisciplinary leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any field.
Overview
11
11
years of professional experience
Work History
Sports Writer
FanBuzz
01.2022 - Current
- Enhanced reader engagement by incorporating captivating storytelling techniques and in-depth analysis in sports articles.
- Contributed to an increase in website traffic through consistent production of compelling content on various sports topics.
- Collaborated with editors for timely publishing of articles, resulting in a well-organized and efficient workflow.
- Expanded publication''s reach by exploring new sports niches and producing distinctive content tailored to specific audiences.
- Conducted research to ensure accuracy and credibility in every article, maintaining high journalistic standards.
- Adapted writing style to cater to different platforms such as print publications, websites, blogs, or social media channels.
Film Producer
Valmora Productions
12.2023 - 12.2023
- Coordinated cross-functional departments such as art direction, cinematography, costume design ensuring cohesion between all elements of the film.
- Oversaw logistical aspects from pre-production to post-production.
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
- Participated in meetings with producers and production crew to keep program in step with creative vision.
- Led diverse teams of creatives during the production process, fostering collaboration and encouraging innovative ideas that enhanced overall project quality.
Bartender
One Fifth
12.2022 - 10.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
ILILI Restaurant
06.2022 - 09.2022
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender
Tiki Chick
03.2022 - 06.2022
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
Sek'end Sun
06.2021 - 02.2022
- Comfortably mixed multiple 5+ ingredient drinks in a timely manner.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Kept bar presentable and well-stocked to meet customer needs.
- Operated efficiently in high-volume.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Theater Producer
The Flea Theater
12.2019 - 06.2020
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Alleviated issues between actors to keep projects on track and avoid delays or budget overages.
- Presented production ideas and determined creative scenarios for production and delivery.
- Assessed final products to check quality and consistency with creative vision.
- Led the transition of a theater program to a multi-media program.
Bartender/Server Captain
Grazie
03.2015 - 03.2020
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Managed food resources, memorized orders and coordinated service in 26-table restaurant.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Manager
Planet Fitness
09.2013 - 10.2014
- Demonstrated new products, procedures and techniques to employees.
- Promptly attended to guest needs concerning fitness room, locker room and relaxation area.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Maintained cleanliness and organization of fitness facility, working closely with employees to systemize tasks.
Education
Bachelor of Arts - Communications
Stonehill College
North Easton, MA05.2013
Skills
- MS Office/Studio Binder
- Aloha/Toast
- Team management
- Staff training/development
- Can Lift 50lbs
- Business operations
- Effective communication
- Time Management
- Liquor, Beer and Wine Knowledge
Timeline
Film Producer
Valmora Productions
12.2023 - 12.2023
Bartender
One Fifth
12.2022 - 10.2023
Bartender
ILILI Restaurant
06.2022 - 09.2022
Bartender
Tiki Chick
03.2022 - 06.2022
Sports Writer
FanBuzz
01.2022 - Current
Bartender
Sek'end Sun
06.2021 - 02.2022
Theater Producer
The Flea Theater
12.2019 - 06.2020
Bartender/Server Captain
Grazie
03.2015 - 03.2020
Manager
Planet Fitness
09.2013 - 10.2014
Bachelor of Arts - Communications
Stonehill College