Joshua Carter
Wal Mart
Leesburg,FL
20
years of professional experience
Experienced professional with a strong background in customer service, client relationship management, and hands-on operations across automotive and retail settings. Skilled in communication, teamwork, and time management, with a record of resolving issues, supporting staff, and maintaining organized, efficient work environments.
Work History
Sales Associate
10 Months- Assisted customers with product selection, pricing questions, and store navigation.
- Processed cash, card, and mobile transactions accurately at register.
- Resolved basic customer concerns and directed issues to appropriate department.
- Restocked shelves and maintained organized merchandise displays throughout sales floor.
- Verified inventory placement and updated shelf conditions for merchandising standards.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Followed store policies, safety procedures, and loss prevention standards consistently.
Shop Foreman
2 Years 7 Months- Diagnosed complex mechanical issues, guiding technicians toward accurate repairs and consistent service quality.
- Supervised repair workflows, assigning bays and prioritizing customer vehicles for efficient shop throughput.
- Inspected completed work for compliance with safety standards and manufacturer specifications.
- Coordinated parts ordering and inventory checks to reduce delays and maintain repair continuity.
- Communicated repair status updates, estimates, and findings to service advisors and customers.
Shop Owner
5 Years 2 Months- Directed daily shop operations, balancing repair workflow, staffing, and customer service priorities.
- Oversaw vehicle inspections, ensuring repairs met quality standards and safety requirements.
- Prepared accurate estimates, explaining diagnostics, parts, and repair recommendations to customers.
- Coordinated parts sourcing, vendor relationships, and inventory controls to support timely service.
General Manager
10 Years 7 Months- Directed daily sales operations to maintain dealership efficiency and customer satisfaction.
- Managed used vehicle inventory, pricing, and merchandising to support sales performance.
- Supervised sales and support staff, coaching consistent process execution and accountability.
- Evaluated trade-ins, reconditioning needs, and market conditions to improve inventory quality.
Education
High School Diploma
Skills
Sales techniques
Customer engagement
Customer service
Client relationship management
Teamwork and collaboration
Time management
Multi-tasking strength
Problem-solving
Analytical thinking
Dependable attendance
Timeline
Sales Associate
Wal Mart
12.2025 - CurrentRead More
Shop Foreman
Rons Expert Automotive
03.2023 - 10.2025Read More
Shop Owner
Susquehanna Auto Repair
03.2017 - 05.2022Read More
General Manager
Reb's Used Cars
07.2006 - 02.2017Read More
Southeren Regional
High School Diploma
Read More