Joshua Caudill
BANKS
Summary
Dedicated professional with expertise in customer relationship management and team building. Proven ability to enhance customer satisfaction and drive sales through effective communication and collaboration.
Overview
14
14
years of professional experience
Work History
Meat/Seafood/Sales
Uwajimaya
Beaverton
11.2019 - 09.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Leadership Salesfloor
Target
Hazel Dell
06.2013 - 03.2015
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Leadership Salesfloor
Target
Hillsboro
05.2007 - 06.2013
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Conducted weekly inventories of parts stored in warehouse or retail location.
- Suggested ideas for product displays at retail outlets for better visibility.
- Recommended retail products to customers based on their individual needs.
- Coordinated with law enforcement agencies on criminal cases involving organized retail crime.
- Provided demonstrations of mobile phones at retail stores and events.
- Maintained a current knowledge of trends in the retail industry.
- Monitored stock levels of retail items available for purchase by customers.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Ensured compliance with all applicable laws and regulations related to the retail industry.
- Assisted with retail sales of products related to beauty treatments.
- Participated in creative brainstorming sessions with other members of the retail team.
- Monitored competitive activity within the retail industry and adjusted strategies accordingly.
- Displayed excellent organizational skills when stocking shelves with retail products and merchandise.
- Organized meetings with stakeholders to discuss retail communications objectives and strategies.
- Created engaging retail displays to showcase featured wines.
- Ensured compliance with applicable laws and regulations governing the retail industry.
Education
Massage Degree - Massage Therapy
Ashmead
Tigard, OR06-2006
Skills
- Customer relationship management
- Sales strategy
- Visual merchandising
- Inventory management
- Compliance regulations
- Team building
Languages
English
Professional
Spanish
Limited
Japanese
Limited
Italian
Limited
Timeline
Meat/Seafood/Sales
Uwajimaya
11.2019 - 09.2021
Leadership Salesfloor
Target
06.2013 - 03.2015
Leadership Salesfloor
Target
05.2007 - 06.2013
Massage Degree - Massage Therapy
Ashmead