Joshua Chandler
Network Technician
Groton,CT
Summary
Confident and Experienced Computer Technician with expertise in dynamic high stress environments. Skilled employee with over 12 years of experience maintaining complex weapon, radar, sonar and imaging systems, that consisted of over 80 individual servers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hard-working Supervisor with exceptional experience leading teams of over 30 personnel, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
13
13
years of professional experience
Work History
Computer System Operations Technician
United States Naval Submarine Service
08.2012 - 09.2025
- Diagnosed and resolved malfunctions in computers, overseeing a computer system that is composed of over 80 individual computers.
- Assisted in planning and implementation of system upgrades to maintain optimal performance levels.
- Improved network stability by performing regular maintenance and updates on servers and workstations.
- Championed change initiatives, successfully navigating teams through periods of transition while maintaining morale and engagement levels.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Leveraged software applications to manage inspection data efficiently, enabling prompt generation of detailed reports for management review.
- Established mentorship program to facilitate knowledge sharing between experienced employees and new hires, enhancing overall team performance.
- Provided coaching and mentoring to employees.
- Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Oversaw development and maintenance of computer systems, server upgrades and operating systems.
- Provided detailed network diagrams and procedural guidelines.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
Instructor
United States Naval Submarine Service
02.2019 - 02.2022
- Lead over 3,000 hours of training on advanced computer systems
- Mentored junior instructors, fostering a positive learning environment and boosting their professional growth.
- Monitored classrooms to assess teacher skill and quality of instruction.
- Trained 12 different teams of 30+ personnel to operate computer systems in dynamic and high stress environments.
Education
Bachelor of Science - Electrical Engineering
Arizona State University
Tempe, AZ 05.2001 -
High School Diploma -
Pontotoc High School
Pontotoc, MS 05.2001 -
Skills
Equipment Maintenance
Network security systems
Data Acquisition
Teamwork and Collaboration
Adaptability
Multitasking Abilities
Excellent Communication
Calm Under Pressure
Equipment Maintenance
Timeline
Instructor
United States Naval Submarine Service
02.2019 - 02.2022
Computer System Operations Technician
United States Naval Submarine Service
08.2012 - 09.2025
Bachelor of Science - Electrical Engineering
Arizona State University
05.2001 -
High School Diploma -
Pontotoc High School
05.2001 -