Joshua Chiriboga
Jersey City,NJ
Summary
Dedicated and service-focused professional with over 10 years of experience coordinating operations, supporting diverse populations, and leading teams in fast-paced environments. Strong background in communication, problem solving, and relationship building with clients and staff. Experienced in managing high-volume responsibilities, maintaining accurate documentation, and ensuring compliance with organizational policies and procedures. Skilled at supporting individuals with varying needs, connecting them with resources, and maintaining a respectful and supportive environment. Seeking to apply leadership, coordination, and client-focused experience in a role focused on supporting individuals, coordinating services, and fostering positive outcomes in the community.
Overview
12
12
years of professional experience
Work History
Assistant General Manager / Acting General Manager
CAVA
07.2019 - Current
- Coordinate daily operations while supporting staff and customers in a high-volume environment
- Supervise and mentor team members, ensuring strong communication, accountability, and teamwork
- Address customer concerns with empathy and problem-solving, ensuring positive outcomes
- Maintain accurate records, reports, and operational documentation
- Train and onboard new employees, providing guidance and support to ensure successful integration
- Monitor operations and compliance with company policies and safety standards
- Support staff scheduling and coordinate coverage to ensure uninterrupted service delivery
- Foster a supportive environment focused on communication, collaboration, and problem resolution
Crew Member → Apprentice (Assistant General Manager Track)
Chipotle Mexican Grill
Secaucus, NJ
10.2013 - 07.2019
- Started as a crew member and advanced into the Apprentice leadership role through strong performance and reliability
- Supported daily operations and assisted management in coordinating team activities
- Provided direct customer support while resolving concerns professionally and respectfully
- Assisted with training new employees and reinforcing company standards and procedures
- Maintained organized records, operational processes, and inventory tracking
- Developed strong interpersonal skills through constant interaction with diverse populations
Education
High School Diploma -
Memorial High School
West New York, NJSkills
- Client Support & Relationship Building
- Service Coordination
- Communication & Conflict Resolution
- Documentation & Record Management
- Team Leadership & Staff Support
- Problem Solving
- Compliance & Policy Adherence
- Resource Coordination
- Multitasking in High-Volume Environments
Additional Strengths
- Strong interpersonal and communication skills
- Experienced working with diverse populations
- Ability to quickly build trust and rapport with individuals
- Highly organized with strong attention to detail
- Proven ability to manage multiple responsibilities simultaneously
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Assistant General Manager / Acting General Manager
CAVA
07.2019 - Current
Crew Member → Apprentice (Assistant General Manager Track)
Chipotle Mexican Grill
10.2013 - 07.2019
High School Diploma -
Memorial High School