Joshua Clowdus
Oxford,AL
Summary
Dynamic professional with a proven track record in operations management at Filterbuy, enhancing workplace safety and streamlining production processes. Skilled in staff supervision and conflict resolution, I foster team collaboration and drive performance improvements, ensuring high-quality standards and customer satisfaction. Committed to creating efficient workflows and maintaining a positive work environment.
Developed transferrable skills in fast-paced hospitality setting, excelling in team coordination and customer service. Effectively managed daily operations and resolved guest concerns to ensure smooth functioning. Seeking to transition into new field where these skills can drive success and contribute to organizational goals.
Developed Community relationships and an increased knowledge in surrounding areas roadways, including neighborhoods
Overview
2
2
years of professional experience
Work History
Assistant Front of House Manager
Bluefin Japanese Sushi and Steak House
02.2025 - Current
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Controlled cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies and procedures.
- Handled complaints, settled disputes, and resolved grievances to maintain customer satisfaction.
- Helped hosts and hostesses execute timely and efficient processes to drive first class guest service.
- Created and distributed staff schedules and maintained time cards to facilitate efficient payroll process.
- Trained new staff members in front-of-house procedures, contributing to a well-prepared team.
- Evaluated employee performance regularly, identifying opportunities for ongoing training or development initiatives.
- Resolved customer complaints promptly, maintaining positive relationships with patrons.
- Maintained a clean and welcoming environment, adhering to health code regulations at all times.
Supervisor of Factory Operations
Filterbuy
09.2023 - 02.2025
- Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
- Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
- Evaluated employee performance through regular assessments, providing constructive feedback and support for continuous improvement efforts.
- Streamlined factory operations by implementing efficient production schedules and optimizing resource allocation.
- Reduced machine downtime for increased productivity by conducting regular maintenance checks and addressing issues promptly.
- Increased overall production efficiency by identifying bottlenecks in the production process and implementing targeted solutions.
- Coordinated cross-functional teams to facilitate smooth communication between departments, resulting in seamless execution of complex projects.
- Managed inventory levels to ensure optimal stock availability, minimizing waste and reducing costs associated with excess inventory.
Commercial Roofer
Tile Your Style
05.2023 - 09.2023
- Optimized workflow by organizing tools and equipment efficiently at job sites.
- Improved customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Conducted regular inspections and troubleshot building roofing systems for commercial and residential customers.
- Communicated with customers building rapport and a healthy relationship with the community
Education
No Degree -
Oxford High School
Oxford, ALSkills
- Staff supervision
- Scheduling coordination
- Quality standards
- Performance evaluation
- Basic accounting
- Food costs
- Team building
- Conflict resolution
- Complaint handling
- Staff management
- Task delegation
- Policy enforcement
- Emergency procedures
- Calm and pleasant demeanor
- Analytical thinking
- Operations management
Timeline
Assistant Front of House Manager
Bluefin Japanese Sushi and Steak House
02.2025 - Current
Supervisor of Factory Operations
Filterbuy
09.2023 - 02.2025
Commercial Roofer
Tile Your Style
05.2023 - 09.2023
No Degree -
Oxford High School
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