Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Joshua Cohn

Murfreesboro,TN

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

4
4
years of professional experience

Work History

Airline Maintenance

National Aviation Services
Las Vegas, NV
06.2023 - 12.2023
  • Cleaned Airline Exterior shells and Maintained Interior Airline Carpets.
  • Technical diagnostics in cockpit radar systems and engine controls.
  • Scheduled maintenance appointments for aircrafts in order to stay up-to-date on safety inspections.
  • Collaborated with ground staff such as baggage handlers and mechanics when needed.

Technical Support Engineer

Save Institute and Foundation LLC
Las Vegas, NV
01.2021 - 11.2023
  • Provided technical support to customers by troubleshooting and resolving hardware and software issues.
  • Read technical manuals, conferred with users or conducted computer diagnostics to investigate and resolve problems.
  • Troubleshot network connectivity problems such as router configurations, IP addressing, and DHCP server setup.
  • Provided remote assistance to end-users when needed.

Garden Associate

Lowe's Hardware
Las Vegas, NV
03.2023 - 06.2023
  • Stocked shelves, racks and tables with new or transferred merchandise.
  • Updated pricing information for items sold in the garden department according to corporate guidelines.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Provided advice to customers on how to care for their plants and gardens.
  • Created pricing labels for displayed products with pricing guns and label makers.
  • Processed customer orders for delivery or pick-up from the garden department.
  • Unloaded products from trucks and transported to appropriate garden center areas using pallet jacks and merchandiser wagon carts.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Assisted customers with selecting plants, flowers, and gardening supplies.

Crew Member Team Leader

Hardees/Carls jr
Las Vegas, NV
09.2021 - 12.2022
  • Ensured that all equipment was properly cleaned and maintained according to health regulations.
  • Assigned duties to specific employees and teams according to roles and skills.
  • Balanced cash drawers, operated registers and prepared cash deposits.
  • Gained independent working skills and guided and mentored less experienced team members.

Crew Member Team Leader

McDonald's
Las Vegas, NV
06.2020 - 09.2021
  • Ensured that all equipment was properly cleaned and maintained according to health regulations.
  • Assigned duties to specific employees and teams according to roles and skills.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.

Education

High School Diploma -

Time4Learning HomeSchool
Las Vegas, NV
06.2022

Skills

  • Issue Resolution
  • Problem-Solving
  • Customer Service
  • Technical Troubleshooting
  • Application Installations
  • Software Updates
  • Hardware Upgrades
  • Continuous Improvement
  • Product Knowledge
  • Technical Support
  • Troubleshooting and Diagnosis

Affiliations

  • Building Technical Expertise by Building/Maintaining/Upgrading Computers and Technological devices (Phones, Cameras. Laptop/ Desktop Computers, Game Controllers)
  • Play Testing Games for Performance Reviews

References

References available upon request.

Timeline

Airline Maintenance

National Aviation Services
06.2023 - 12.2023

Garden Associate

Lowe's Hardware
03.2023 - 06.2023

Crew Member Team Leader

Hardees/Carls jr
09.2021 - 12.2022

Technical Support Engineer

Save Institute and Foundation LLC
01.2021 - 11.2023

Crew Member Team Leader

McDonald's
06.2020 - 09.2021

High School Diploma -

Time4Learning HomeSchool

Similar Profiles

CREATE PROFILE
Joshua Cohn