Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Collins

Naples

Summary

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Developed skills in mentorship and guidance within educational environment, seeking to transition into new field. Demonstrates ability to build trust, provide support, and communicate effectively. Looking to leverage these transferrable skills in dynamic and collaborative setting.

Overview

3
3
years of professional experience

Work History

Delivery Associate

COOL Deliveries
02.2025 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.

Valet/Bell Attendant

The Brown Hotel
12.2023 - 10.2024
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Answered guest's questions about property amenities and services.

Peer Mentor

The Healing Place
05.2022 - 09.2023
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.
  • Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
  • Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.

Education

Marketing

Marquette University
Milwaukee, WI

Skills

  • Customer engagement
  • Customer service
  • Data entry
  • Relationship building
  • Patience and composure
  • Strong communication skills
  • Problem-solving
  • Self-awareness

Timeline

Delivery Associate

COOL Deliveries
02.2025 - Current

Valet/Bell Attendant

The Brown Hotel
12.2023 - 10.2024

Peer Mentor

The Healing Place
05.2022 - 09.2023

Marketing

Marquette University

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