Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Cook

Summary

Cheerful Retail Manager recognized and rewarded for engaging customers in friendly conversations while meeting diverse needs. In-depth knowledge of all products sold in all departments, as well as relevant job-related safety, health and security rules. Hardworking and collaborative individual with 25+ years of retail experience.

Overview

17
17
years of professional experience

Work History

Assistant Produce Manager

Publix
11.2018 - Current
  • Planned attractive produce displays, using color and texture to enhance.
  • Ordered produce following guidelines of display plan.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Kept Produce team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Orchestrated performance-oriented environment by closely supporting and training team members.

Meat Department Manager

Winn Dixie Supermarket
07.2018 - 11.2018
  • Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
  • Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
  • Delegated tasks and duties to meat department staff and clearly communicated timeframes for completion.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
  • Worked closely with employees and customers to effectively manage daily operations and communications.
  • Assisted customers by finding requested items and providing preparation information for specific cuts of meat.

Meat Department Manager

Miller And Son's
07.2013 - 07.2018
  • Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
  • Completed inventory counts, reordered stock, and removed expired items from supply.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Worked closely with employees and customers to effectively manage daily operations and communications.
  • Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Assistant Store Manager

Copps Food Center
10.2007 - 07.2013
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Education

High School Diploma -

Marshalltown High School
Marshalltown, IA
05.1994

Skills

  • Stock Rotation
  • Ordering Procedures
  • Merchandising Strategies
  • Task Delegation
  • Vendor liaison
  • Retail Inventory Management
  • Quality Control Analysis
  • Retail management experience
  • Customer Service
  • Inventory counting
  • Waste Reduction
  • Administration and management
  • Operational Efficiency

Timeline

Assistant Produce Manager

Publix
11.2018 - Current

Meat Department Manager

Winn Dixie Supermarket
07.2018 - 11.2018

Meat Department Manager

Miller And Son's
07.2013 - 07.2018

Assistant Store Manager

Copps Food Center
10.2007 - 07.2013

High School Diploma -

Marshalltown High School
Joshua Cook