Joshua Costobile Baez
Ventnor City,NJ
Summary
Dedicated Management Professional experienced in addressing commercial customer needs and enhancing team performance. Built productive working relationships while managing goals in fast-paced, deadline-driven environments. Committed to continuous learning and contributing to group success through strong administrative, communication, and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Party City Of North Bergen Inc.
Philadelphia, PA
10.2013 - 04.2016
- Initiated conversations with customers to assess assistance needs and enhance shopping experience
- Created brand awareness and positive product impressions, contributing to increased sales
- Generated brand awareness and positive product impressions to increase sales
- Assisted managers in organizing store layout and product placement
Assistant Commercial Manager
Pep Boys-Manny Moe & Jack
Philadelphia, PA
04.2014 - 05.2020
- Produced monthly sales and performance reports, supporting operational planning and strategic decision making
- Demonstrated positive work ethic and commitment to excellent service, enhancing operational efficiency and customer satisfaction
- Organized schedules, workflows and shift coverage to meet expected business demands
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
- Delegated daily tasks to team members, streamlining workflows and maximizing productivity
Amazon Driver
Amazon
NJ
07.2020 - 08.2022
- Delivered packages efficiently, ensuring timely arrival to customers.
- Navigated complex delivery routes using GPS technology for optimal performance.
- Assisted in training new drivers on operational procedures and best practices.
- Conducted vehicle inspections to maintain safety and compliance standards.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Operated various types of trucks for long-haul deliveries, ensuring timely arrival at destinations.
Amazon Truck Driver
Amazon
Delaware City, DE
08.2022 - 03.2024
- Communicated effectively with dispatchers to coordinate delivery schedules and address issues on the road.
- Maintained accurate logs of daily driving activities, adhering to hours-of-service regulations.
- Implemented fuel-efficient driving techniques, contributing to reduced operational costs and environmental impact.
- Trained new drivers on safe driving practices and company policies, enhancing team performance and safety culture.
- Resolved customer inquiries regarding shipments, fostering positive relationships and improving service satisfaction.
Education
High School Diploma -
St John Neumann And Maria Goretti Catholic High
Philadelphia, PA05-2012
Skills
- Customer service focus
- Multitasking
- Effective communication
- Hands-on learner
- Computer Skills
- Sales techniques
- Problem solving
- Self-motivation and discipline
- Strong work ethic
Accomplishments
- Awarded "MILLION DOLLAR STORE" plaque for exceptional working skills and business growth in the region
Objective
- To obtain a full time position as a professional airline pilot and to fulfill a successful career in aviation
References
AVAILABLE UPON REQUEST
Timeline
Amazon Truck Driver
Amazon
08.2022 - 03.2024
Amazon Driver
Amazon
07.2020 - 08.2022
Assistant Commercial Manager
Pep Boys-Manny Moe & Jack
04.2014 - 05.2020
Retail Sales Associate
Party City Of North Bergen Inc.
10.2013 - 04.2016
High School Diploma -
St John Neumann And Maria Goretti Catholic High