Joshua C. Tonahcot
1835 Parker Rd, #5209 Carrollton
Summary
Results-oriented leader with over 15 years of experience driving team success through dedication, meticulous attention to detail, and exceptional organizational skills. Committed to leveraging leadership abilities to enhance staff and customer experiences, fostering organizational growth. Strong desire for professional challenges fuels a continuous pursuit of opportunities utilizing interpersonal skills, time management, and problem-solving expertise. Proven track record of implementing strategies that elevate team performance and contribute to overall success.
Overview
20
20
years of professional experience
Work History
Floor Display Specialist-Display Clearance
Nebraska Furniture Mart
The Colony, TX
10.2023 - Current
- Achieving the highest possible customer satisfaction levels while providing excellent service
- Provided knowledgeable advice on product design, such as product color scheme and material.
- Maintaining an organized inventory for each type of product available in the department to be set on the sales floor
- Keeping the work areas clean, safe and free of wrapping clutter, and tripping hazards preventing other staff from injuries.
- Ensured all products are neatly organized or stacked away neatly at closing.
- Collaborated and coordinated with warehouse staff to process incoming clearance stock and expedite floor placement.
- Managed inventory transfers and pricing adjustments, ensuring accurate labeling and compliance with store policies.
- Flexed positions within the department in order to be knowledgeable of processes and procedures
Joint Task Force J1 Joint Operations NCO
Oklahoma Army National Guard JFHQ
Oklahoma City, OK
02.2015 - Current
- Conducted research, gathered information from multiple sources and presented results.
- Created data using Microsoft Excel, Word, PPT for daily, weekly, and monthly reporting on training.
- Trained, supervised, and organized over 36 Soldiers and personnel.
- Maintained health, welfare, and combat readiness of personnel within a platoon, squad, and team.
- Served as a principal advisor to a Platoon Leader and leading NCO’s.
- Coordinating with allied forces on a state level in coordination with a federal level, translating information and instructions between different military branches.
- Managed over $500,000 worth of equipment during garrison and deployment operations.
- Mentored subordinates on Army knowledge, standard operating procedures, and operations training.
Merchandise Associate
Sam’s Club
Norman, OK
11.2017 - 03.2019
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used pallet jacks to move and position merchandise.
- Conferred with store managers to obtain information about customer needs and preferences.
- Answered customer questions regarding store merchandise, department information and pricing.
- Transported merchandise to the sales floor and restocked shelves, racks, and bins.
- Operated cardboard balers, forklifts, and trash compactors safely.
- Monitored inventory levels and kept adequate stock in product displays on the sales floor.
- Rotated manufacturer products.
- Inspected merchandise for quality and arranged proper display location on floor.
Sales Associate
Academy Sports and Outdoors
Norman, OK
09.2016 - 11.2017
- Prepared merchandise for the sales floor by pricing or tagging.
- Engage with customers to build rapport and loyalty.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Processed product returns and assisted customers with other selections.
- Greeted customers, offered assistance in finding requested items and carried merchandise to the checkout line.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
Overnight Stocker
Walmart Supercenter
Oklahoma City, OK
11.2013 - 01.2015
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Observed safety protocols when transporting merchandise to different areas of the store to alleviate item damage.
- Removed all boxes and related trash from the sales floor and processed through compactors.
- Maintained store assets with effective loss prevention strategies.
- Transported merchandise to the sales floor and replenished out-of-stock and low-stock items.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Stocked shelves to match planogram images and instructions.
Infantry Team Leader
United States Army
Fort Bliss, TX
06.2006 - 06.2014
- Supervised tactical employment of a team in offensive, defensive, and retrograde operations.
- Provided tactical and technical guidance to subordinates and professional support to both subordinates and superiors in accomplishing their duties.
- Received and issues orders, coordinates with adjacent elements, ensures collection and reporting of intelligence data.
- Analyzed terrain, adjusts aerial fire support; performs duties of squad leader in his absence.
- Responsible for the physical and mental readiness, weapons proficiency, medical skills proficiency and the leader development of four soldiers within his team.
Education
Bachelor Of Applied Arts - Public Administration
University of Central Oklahoma
Edmond, OK05.2022
Associate Of Applied Science - Political Science-Pre-Law
Oklahoma City Community College
Oklahoma City, OK05.2020
Specialized, Military Training Certification -
Unites States Army Infantry School
Fort Benning, GA11-2006
Skills
- Administrative and Organizational
- Operational logistics
- Planning and Coordination
- Clerical Support with MS Office proficiency
- Supervising and leader developing
- Adaptive and versatile
- Problem solving and detail oriented
- Documentation management
Timeline
Floor Display Specialist-Display Clearance
Nebraska Furniture Mart
10.2023 - Current
Merchandise Associate
Sam’s Club
11.2017 - 03.2019
Sales Associate
Academy Sports and Outdoors
09.2016 - 11.2017
Joint Task Force J1 Joint Operations NCO
Oklahoma Army National Guard JFHQ
02.2015 - Current
Overnight Stocker
Walmart Supercenter
11.2013 - 01.2015
Infantry Team Leader
United States Army
06.2006 - 06.2014
Associate Of Applied Science - Political Science-Pre-Law
Oklahoma City Community College
Bachelor Of Applied Arts - Public Administration
University of Central Oklahoma
Specialized, Military Training Certification -
Unites States Army Infantry School