Joshua Davis
Vancouver
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Inside Sales Representative
American Cinema Equipment
Portland
05.2025 - Current
- Developed strong relationships with key decision-makers in target industries through regular communication and follow-up
- Participated in trade shows, conferences, and networking events to generate leads and build relationships within the industry
- Identified customer pain points and tailored solutions that addressed their specific needs effectively
Sales Agent/Customer Service
Comcast
Beaverton
05.2019 - 12.2024
- Promoting Comcast products finding the best solutions for clients needs over the phone and online chats.
- Utilized CRM software to track account activity, manage leads, and generate reports on sales performance.
- Identified upselling opportunities within existing accounts, resulting in an increase in average order value.
- Conducted engaging and interactive training sessions on various topics including product knowledge, sales techniques, and customer service.
- Served as a resource person for employees seeking additional learning opportunities outside formal training programs.
INSURANCE SALE AGENT
NATIONAL GENERAL INSURANCE
Beaverton
01.2018 - 05.2019
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
- Developed and maintained strong relationships with clients, providing personalized insurance solutions tailored to their specific needs
- Conducted thorough risk assessments for clients, identifying potential gaps in coverage and recommending appropriate policies
Sales/Customer Service Representative
COMCAST
Beaverton
01.2013 - 01.2018
- Built strong rapport with clients through regular communication channels including phone calls, emails, meetings etc
- Demonstrated expertise on product features/advantages/benefits during client interactions which resulted into an average deal size growth.
- Collaborated with management to identify key performance indicators (KPIs) for evaluating the impact of training initiatives.
Education
Business and Communication - ASSOCIATES
PORTLAND COMMUNITY COLLEGE
01.2013
High school diploma or GED -
Portland Community College
Timeline
Inside Sales Representative
American Cinema Equipment
05.2025 - Current
Sales Agent/Customer Service
Comcast
05.2019 - 12.2024
INSURANCE SALE AGENT
NATIONAL GENERAL INSURANCE
01.2018 - 05.2019
Sales/Customer Service Representative
COMCAST
01.2013 - 01.2018
Business and Communication - ASSOCIATES
PORTLAND COMMUNITY COLLEGE
High school diploma or GED -
Portland Community College