Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Bookkeeper
Earth Fare Supermarket
Kalamazoo, MI
05.2021 - 07.2023
Resolved billing discrepancies with vendors or customers promptly.
Answered customer questions and provided store information.
Issued receipts, refunds, credits or change due to customers.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Janitorial Cleaner
Enviro-clean Services
Allegan, MI
05.2020 - 08.2020
Completed routine maintenance checks, notifying management of needed repairs.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Read and followed company, customer and safety rules, policies and procedures.
Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
Front Desk Receptionist
Western Michigan University
Kalamazoo, MI
08.2019 - 02.2020
Monitored reception area to provide consistently safe, hazard-free environment for customers.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Resolved any customer complaints or issues in a timely fashion following established protocols.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.