Joshua DenHerder
Council Bluffs,IA
Summary
Driven Area Sales Director with 21+ years of experience in various management capacities with a strong competitive sales drive. Extremely adaptive and a strong believer in constructive communication, always seeking to understand as opposed to seeking to respond. Uses well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve company wide goals. Successfully motivates and develops sales teams in results-driven, customer-focused environments with positive attitude towards achievement.
Overview
23
23
years of professional experience
Work History
Area Director of Sales
Marceco Ltd
Grand Rapids, MI
04.2017 - Current
- Built strongest sales team within the organization by developing and driving constant two-way communication.
- Coached sales associates in product specifications, sales incentives and selling techniques; significantly increasing customer satisfaction ratings and engagement.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Lead an executive team to implement continuous improvements, introduce new products, and create new subsidiaries.
- Developed other sales teams to help existing customers expand into new territories.
- Initiated and managed Direct to Consumer sales through third party seller platforms and marketplaces.
Regional Sales Manager
Marceco Ltd
Grand Rapids, MI
10.2010 - 04.2017
- Built relationships with customer base that spanned multiple generations and ethnic backgrounds to establish long-term business growth.
- Created and achieved sales goals by cultivating and securing new customer relationships and cross-servicing existing clients.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
General Manager
Marceco Ltd
Grand Rapids, MI
01.2001 - 10.2010
- Created and developed multiple departments in organization - shipping/receiving, accounting, call centers, POS solutions, purchasing, and distribution.
- Organized daily tasks for organization - receiving inventory, outbound calls, order fulfillment, and deliveries.
- Managed basic bookkeeping functions - handled accounts payables, accounts receivables, creating financial documents, and expense reports.
- Managed relationship with the bank - managing lines of credit, deposits, and returns.
- Assisted in relocating corporate headquarters on 3 separate occasions as needs of the business changed.
Education
MBA - Strategic Management
Davenport University
Grand Rapids, MI04.2011
Associate of Applied Science - Finance
Davenport University
Grand Rapids, MI08.2004
Skills
- Marketing Strategy Development
- Account and Territory Management
- Consultative Selling
- Retail Knowledge
- Inventory Management and Planning
- Account Acquisition
- Customer Building and Retention
- Morale Building
- Public And Motivational Speaking
- Supply Chain Experience
- Talent Acquisition
Accomplishments
- Assisted in the acquisition of three competitors, helping new employees and customers assimilate to the organization and culture.
- Created multiple, real-time sales and performance trackers used around the organization.
- Consistently generated the highest gross profit in the organization.
- Assisted in two major accounting software changes, resulting in major operational efficiencies.
- Recognized the most attendees at every President's Club award trip.
Timeline
Area Director of Sales
Marceco Ltd
04.2017 - Current
Regional Sales Manager
Marceco Ltd
10.2010 - 04.2017
General Manager
Marceco Ltd
01.2001 - 10.2010
MBA - Strategic Management
Davenport University
Associate of Applied Science - Finance
Davenport University
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