JOSHUA D. SMITH
Bakersfield,Ca
Summary
Results-driven Professional dedicated to executing initiatives that align with organizational mission and values. Developed strategies for operational safety and target achievement while fostering a positive workplace culture. Managed multiple priorities effectively, demonstrating strong analytical, communication, and teamwork skills to enhance team success.
Overview
6
6
years of professional experience
Work History
EVS
Bakersfield Behavioral Healthcare Hospital
02.2025 - Current
- To make sure the patient living areas are up to safety standards and cleanliness.
- Complied with company safety procedures, policies and regulations to promote safe working a safe working environment.
- Chemical use and knowing how to balance the cleaning and other supplies.
- We are trained to uphold QAPI
- I’m a great at communication with staff and patient making sure to create rapport with everyone involved.
- I make it a priority to make the patients feel comfortable in the hospital by cleaning, making their beds and making their restrooms very clean.
- I had to uphold and keep the facility clean at all times.
- Uphold company standards and compliance requirements for operations and cleanliness.
Sales Associate
Shafter Nursing and Rehabilitation
10.2023 - 09.2024
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Chemical use and knowing how to balance the cleaning and other supplies.
- Waxing and stripping the floors to make them shine.
- Completed opening and closing duties to facilitate business operations.
- Evaluated, reconfigured and performed equipment maintenance to support operational goals.
Sales Associate
Furniture City
03.2022 - 02.2023
- Successful at building relationships with customers to increase the likelihood of repeat business.
- Proven history of excellent customer service and conflict resolution if something ever happeneded with their furniture.
- Had knowledge of over 50 brands of furniture within the store.
- Greeted new customers daily and built immediate positive connections with new customers.
Shift Leader
Fastrip Food Stores
08.2021 - 03.2022
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Uphold company standards and compliance requirements for operations and cleanliness.
- Complied with company safety procedures, policies and regulations to promote safe a safe working environment.
- Coordinated shift-based inventory receiving, auditing and restocking.
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Established team goals, reviewed employee work and mentored team members to improve performance.
- Evaluated, reconfigured and performed equipment maintenance to support operational goals.
Manager
Creamistry
03.2021 - 08.2021
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
- Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
- Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
- Delivered level of service to customers in effort to build upon relationships for future clients.
Education
High School Diploma -
Frontier High School
Bakersfield, CA05-2017
Skills
- Staff development
- Team Supervision
- Client support
- Problem solving
- Sanitation standards
- Patient care
- Conflict management
- Multitasking
- People skills
- Leadership
- Flexible
Timeline
EVS
Bakersfield Behavioral Healthcare Hospital
02.2025 - Current
Sales Associate
Shafter Nursing and Rehabilitation
10.2023 - 09.2024
Sales Associate
Furniture City
03.2022 - 02.2023
Shift Leader
Fastrip Food Stores
08.2021 - 03.2022
Manager
Creamistry
03.2021 - 08.2021
High School Diploma -
Frontier High School
Disclaimer
References available upon request.